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Secret Cleared ServiceNow Business Analyst

VirtualVocations

Leading the requirements gathering and process design for federal agency clients, the full-time remote Secret Cleared ServiceNow Business Analyst will translate complex mission requirements into scalable ServiceNow solutions while ensuring compliance with federal standards. Key Responsibilities Lead client workshops to elicit and document business requirements aligned with agency mission goals Translate high-level business needs into user stories and functional specifications within Agile/Scrum frameworks Conduct gap analysis to identify discrepancies between legacy processes and ServiceNow functionality Required Qualifications U.S. Citizenship and ability to obtain a Secret Level security clearance Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field 5+ years of experience as a Business Analyst, with at least 3 years on the ServiceNow platform Proven experience working in federal contracting environments (DoD, DHS, or Civilian agencies) ServiceNow Certified System Administrator (CSA) is required

Vacancy posted 6 days ago
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