Office Technician (Typing)

Job Description and Duties

Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.

Are you a highly organized professional who enjoys providing exceptional customer service and supporting California’s emergency preparedness mission? The California Governor’s Office of Emergency Services (Cal OES) is seeking an Office Technician (Typing) to join the California Specialized Training Institute (CSTI) State Training Operations Unit.

In this dynamic role, you will serve as the primary point of contact for public inquiries and course registration activities, supporting the delivery of all-hazards training to first responders and emergency managers across California. You will perform a variety of advanced administrative and customer service functions, coordinate training-related information, maintain records and databases, and assist with the successful delivery of statewide training programs that strengthen California’s preparedness and resilience.

The ideal candidate is detail-oriented, customer-focused, and possesses excellent written and verbal communication skills. This position requires sound judgment, strong organizational abilities, proficiency in administrative support functions, and the ability to effectively interact with emergency management professionals, training partners, and stakeholders at all levels of government.

By joining CSTI State Training Operations, you will contribute to a statewide mission that supports coordinated local, regional, and statewide training opportunities, enhances readiness for all hazards, and helps reduce the impacts of disasters on California’s communities, property, economy, and environment.

If you are looking for a rewarding career that combines public service, customer engagement, and operational support in a fast-paced environment, we encourage you to apply and become part of California’s premier emergency management team.

You will find additional information about the job in the .

Working Conditions

Hybrid Telework: This position is eligible for a hybrid work schedule. Additional in office days may be required based on the business need.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

Application Package Requirements

To have your application considered for this job opportunity:

• List the Job Code (JC) and Position Number for this position in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678.
• List your most current employment history first in the “EMPLOYMENT HISTORY” section on the STD. 678.
• Provide the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years/Months). You may include overtime hours.
• You must complete the “DUTIES PERFORMED” on the State Application ( do not note “see attached resume” in this section ). Failure to comply and your application is considered incomplete.
• SROA and Surplus are encouraged to apply and must submit a copy of their letter.
• Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service.

If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course/degree equivalency.

NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.

**A candidate pool may be established for subsequent vacancies.**

**All hires may be subject to a criminal background check.**

**We encourage applicants to apply electronically.**

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:

• Free Parking
• On-site Gym and Locker room
• Electric Carport
• Excellent CalPERS state pension plan
• 401(k) and 457(b) Plans
• Flexible Schedules
• Generous paid time off
• Health, dental & vision insurance for the employee or the employee's family
• Investment in careers development
• Located near many local eateries, financial institutions, and the Light Rail Station

Statement of Qualifications

All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Failure to include an SOQ may disqualify an applicant from consideration. Your SOQ may be a determining factor of your qualifications for this position. If your qualifications are competitive, you may proceed to the hiring interview.

A resume in lieu of the SOQ responses and a standard or generic SOQ may disqualify an applicant from consideration.

Please review the Duty Statement for the Office Technician (Typing).

• The SOQ shall be no more than one page, single-spaced.

The SOQ must answer the following statements using examples and explanations where appropriate.

1. Describe your experience performing office and typing duties that require a high degree of accuracy and attention to detail. Include the types of documents you prepared and the tools you used.

2. Provide an example of how you delivered effective customer service in a fast-paced environment. Include how you handled multiple inquiries and ensured clear communication.

For assistance in uploading documents, including the SOQ, you may want to consider watching the following video from CalHR's Training Catalog:  Upload SOQ to your Application Package

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - Please refer to the Statement of Qualifications (SOQ) section at the bottom of this job bulletin for the filing instructions and the SOQ Question(s). Applications submitted without the SOQ may not be considered.