Office Technician (Typing)

Job Description and Duties

Under general supervision of the Supervisor I, the Office Technician (OT) will be responsible for establishing clerical procedures and independently performing the more difficult clerical duties within the Unit. This position provides clerical services in support of the data collection and referral processes, supporting the public/educational partners and specifically coordinates the work output of the Constituent Support Services Unit.

Responsibilities include the preparation, mailing, and distribution of documents related to special education complaints; reviewing outgoing documents for compliance with department and unit guidelines; organizing and tracking various clerical tasks; providing support to unit staff; scanning and faxing documents; periodically answering division telephone calls; and other duties related to the responsibilities of the unit, as needed.

Personal Leave Program 2025

Effective July 1, 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours  of leave credits through June 2027. The salary range(s) shown on this job posting does not reflect the salary reduction.

You will find additional information about the job in the .

Working Conditions

HYBRID

This position is headquartered in Sacramento and may be eligible for a hybrid telework schedule for eligible applicants residing in California. A hybrid telework schedule includes working remotely and physically reporting to the office.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.
• The position(s) require(s) fluency in the Spanish language. If the State of California does not have a current record documenting your fluency in this language, you will be required to successfully pass an approved language fluency test prior to being hired.

Office Technician (Typing) positions:

Copy of a valid typing certificate, issued within the last 4 years, indicating the ability to type at least 40 words per minute is required. Typing certification must be 5 minutes in length and proctored.

The California Department of Human Resources (CalHR) has approved certificates from the following entities:

• The Employment Development Department’s (EDD) One-Stop Career Centers may offer free typing tests. For a location near you, visit EDD’s website at
• Adult Education Centers
• Skills and Business Education Centers

CalCareers Typing Requirements:

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to follow written and verbal direction

• Excellent proofreading and editing skills

• Excellent interpersonal skills, including the ability to interact well with the public

• Excellent multi-tasking skills

• Strong computer skills (Outlook, Access, Word, and Excel preferred)

• Bi-lingual, Spanish language preferred, with spoken and written fluency.

Benefits

The State of California provides comprehensive benefits packages determined by the employee’s bargaining unit. Some of these benefits include:

• Medical benefits, including health, dental, and vision insurance

• Paid holidays: 11 paid State holidays, 1 personal paid holiday, and 2 professional development days

• 401(k) and 457(b) Plans (Savings Plus)

• Employee Assistance Program

• Commute Program

More benefit information can be found on CalHR’s website:  Benefits Summary

Important Application Instructions

• How to Apply for state jobs:
• Electronic applications submitted through your CalCareer account are highly recommended.
• DO NOT include any confidential information on any documents you submit for this job vacancy. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, age, student identification number, driver license (unless required), examination results, LEAP status, and marital status.
• Incomplete or late application packages will NOT be considered.
• For experience to be considered, your STD 678 (state application) must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Applications that are submitted blank or with “see resume” in place of duties performed will be considered incomplete.
• For civil service classifications, do not use working titles.
• If you choose not to submit electronically and are mailing or dropping off your hard copy State Application (STD. 678), use the revised 06/2024 version.
• If you are using education to meet the minimum qualifications, you must submit a copy of your transcripts or diploma. Foreign transcripts must be accompanied by an academic credential evaluation. List of approved agencies:
• Please note that the CalCareer system  will not allow you to make changes to your application once it is submitted.
• Candidates who reside outside of the State of California may be admitted to the job interview but must provide proof of residence in California prior to being eligible for appointment.

For general information about getting a job with the state, please view the job series videos here:

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  Interested individuals MUST submit a Statement of Qualifications (SOQ) with their application. Resumes, letters, and other materials do not take the place of the SOQ. The SOQ should have a title of “Statement of Qualifications, Your Name ,” be no more than 2 pages, no smaller than 12-point font, and address the following:
  

  • 1. What relevant experience you have to meet the desirable qualifications as advertised for this position?
  • 2. Explain what you do to learn procedures and new tasks assigned to you. What steps do you take to ensure you are implementing procedures and tasks as you have been directed?