Office Services Manager

Office Services Manager

We are looking for an experienced Office Services Manager to support the day-to-day operations of a bankruptcy practice in Phoenix, Arizona. This role blends administrative leadership, practice coordination, financial oversight, and cross-functional collaboration to help attorneys and staff deliver high-quality client service. The ideal candidate brings strong organizational judgment, legal operations knowledge, and the ability to manage multiple priorities in a service-focused environment.

Responsibilities:

• Oversee the daily administrative rhythm of the bankruptcy practice, ensuring meetings, schedules, communications, and follow-up activities remain organized and on track.
• Guide the client intake and matter opening process by coordinating screenings, conflict checks, and file setup in alignment with firm procedures.
• Provide operational support for case activity, including assistance with legal documents, information gathering, and electronic court filings when needed.
• Support the financial management of the practice by helping with budgets, expense monitoring, billing coordination, and matter-related administration.
• Maintain visibility over deadlines, recurring deliverables, and strategic initiatives to help the group meet business and client service objectives.
• Monitor practice-related systems such as Best Case and ECFx, helping maintain proper usage, compliance, and data accuracy.
• Partner with marketing efforts by organizing campaigns, client development events, directory submissions, and other business development activities.
• Prepare and distribute practice reports covering areas such as productivity, financial performance, staffing, and matter status for leadership review.
• Coordinate team meetings, develop agendas, document important outcomes, and follow through on assigned action items.
• Act as a central point of contact with departments such as accounting, human resources, marketing, information technology, and training while handling confidential matters with discretion.

Requirements – At least 5 years of experience in legal operations, paralegal support, practice administration, or a related office management role.

Bachelor's degree in business administration, legal studies, management, or a comparable field is preferred; equivalent experience will also be considered.

Strong command of Microsoft Office applications, including Word, Outlook, Excel, and PowerPoint.

Familiarity with legal billing, document management, time entry, client relationship management, and practice support platforms is preferred.

Demonstrated ability to manage competing deadlines, coordinate follow-up, and keep detailed administrative processes moving efficiently.

Effective written and verbal communication skills with the ability to work professionally with attorneys, staff, clients, and leadership.

Experience supporting office services functions such as document handling, supply coordination, mailroom activities, and conference call logistics is beneficial.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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