Office Administrator
Merry Maids of Central NJ
Job Description
Job Description
Benefits:
- Paid time off
- 401(k)
- Competitive salary
- Client Experience & Service: Manage inbound calls and emails, answer inquiries, resolve customer concerns promptly, and foster long-term client relationships.
- Sales & Account Management: Provide estimates over the phone, follow up on prospect inquiries, and convert inquiries into recurring clients.
- Daily Operations: Handle scheduling, manage customer accounts and billing data, and help coordinate daily routes for cleaning technicians.
- Team Leadership & Quality Control: Assist with team management, and conduct occasional field quality audits to maintain company standards.
- Administrative Support: Maintain accurate office records, manage inventory supplies, and support general small-business tasks.
- Experience: Minimum 1–2 years in an office administrative, customer service, or office management role.
- Communication Skills: Excellent verbal and written communication skills in English; Bilingual (English/Spanish) is a strong plus .
- Tech-Savvy: Proficient in basic computer software (e.g., Microsoft Office, email, scheduling database management).
- Leadership & Drive: Proven leadership skills with an ability to manage priorities, problem-solve on the fly, and keep a fast-paced environment organized.
- Sales Aptitude: Phone sales or customer retention experience is strongly preferred.
- Professional Demeanor: Positive attitude, reliable, detail-oriented, and focused on teamwork.
- Stable Schedule: Enjoy predictable weekday daytime hours—no late nights or major weekend obligations.
- Growth Opportunity: Be a core player in taking our local branch to the next level.
- Supportive Environment: Work with an established, trusted brand backed by decades of proven success.
Vacancy posted 3 days ago
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