Top Secret Help Desk Analyst — Secure IT Support
Information Management Group
Information Management Group, Inc. is looking for a Help Desk Analyst to deliver IT customer service and resolve incidents, requiring an active Top Secret or Q clearance. Responsibilities include ticket triage via multiple communication channels, account management, and troubleshooting technical issues. The ideal candidate should have a high school diploma or higher with relevant experience in IT support. IMG offers various benefits including health insurance, 401(k), and paid leave. #J-18808-Ljbffr Information Management Group, Inc.
$25 - $36 per hour
Help Desk Analyst - Top Secret Clearance Required As a trusted federal contractor, IMG... ...-focused solutions that support government customers and the... ...Desk Analyst who will handle IT customer service and... ...manner. Active Q or Top Secret security clearance. Preferred Qualifications...SuggestedHourly payTemporary workFor contractorsCurrently hiring- Information Management Group Inc. is hiring a Help Desk Analyst to provide IT customer service and resolve incidents. Candidates must hold an active Top Secret or Q clearance and have relevant IT experience. The role includes triaging tickets, hardware and software troubleshooting...Suggested
- ...with the right opportunity in the diversified energy industry. We support our clients and candidates’ needs by delivering safe and... ...changes on backend systems without disruption. Experience in using IT systems and relevant software to raise (when needed) and manage...SuggestedFlexible hours
- Progressive Recruitment is seeking a technical support specialist in Schenectady, NY. The role involves managing incident tickets using the Service Now tool, providing high-quality technical support, and ensuring excellent customer service. Qualified candidates will have...Suggested
$98k - $176k
...components for PDKs. Develop, deploy, support, maintain PDK (Process Design Kits) collection... ...all Environmental, Health, Safety & Security requirements and programs. Work and... ...contributing creative ideas that can lead to trade secrets and/or patents. Other Responsibilities...SuggestedContract workLocal areaWorldwide$26 - $28 per hour
Library Service Desk Manager The Library Service Desk Manager is... ...Desk Manager liaises with ITS Help Desk staff, faculty, and staff... ...for documenting and, with the support of the Head of Access Services... ...the contract with an outside security vendor during 24/7 library hour...Hourly payFull timeContract workWork experience placementRelocation packageFlexible hoursShift workNight shift$25 - $27 per hour
...REQ ID:CMPCJP00060745 Title - Desktop Support Technician Location - Schenectady, NY Duration - 6 month contract-to-hire... ...Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes...Contract workMonday to Friday- ...Desktop Support Technician The Desktop Support Technician... ...as front-line, level 1, IT support for the NYCHHC... ...and answer the Service Desk phone, e-mail message... ...document, and resolve end-user help requests. Triage... ..., infrastructure, cyber security, and IT staffing. Spruce...Contract workLocal areaRemote workLong distance
- ...Deskside Support Role Support location: 1 Research Circle, Bldg, #K1, Niskayuna, NY 12309. Hybrid role: M-F 8AM-5PM... ...onsite Tuesdays, Wednesdays, and Thursdays). No on-call. Top 3 required skills: Deskside IT Support, white glove customer service & Troubleshooting...Work from homeMonday to Friday
$22 - $27 per hour
...a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain.... ...Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing... ...to log all customer issues, requests, and support activity into a ticketing system. You will...Hourly payWork at office$65k - $85k
...Technical Support Specialist As a Technical Support Specialist at Kitware, you will play... ...software in accordance with policies and security requirements Manage user accounts including... ...polygraph Bachelor's or associate's degree in an IT-related field, with 2 to 3 years of...$60k - $62k
...Service Desk Analyst Primary responsibilities of the position are to assess, analyze, and identify sources of technical problems and implement... ...escalation and collaboration with technical teams, and supports the continuous improvement of service delivery through knowledge...Full timeRelocation packageFlexible hours$24 - $25 per hour
...IT Support Technician Core BTS seeks an IT Support Technician to provide levels 1-2 troubleshooting and support in an education setting... ..., operating system and application support, and miscellaneous help desk ticket remediation. The ideal candidate will have...$33.5 - $53.2 per hour
...IT Support Specialist We are a firm where people truly believe in what they do and strive... ...from IT Technicians or the Service Desk Provide technical support during events... ..., address, phone numbers, email, Social Security Number, and signature. Holland & Knight...Temporary workWork at office$72k - $74k
...Service Desk Manager Pay Status and Classification: Exempt, Regular... ...of contact for technology support for students, faculty, and staff... ...with the Senior Service Desk Analyst and the Director of Client Services... .... Works closely with other IT teams to ensure coordinated...Full timeFlexible hours$60k - $62k
The Chronicle Of Higher Education, Inc. is hiring a Service Desk Analyst to assess and resolve technical issues for campus users. The position... ...in incident response, documentation, and providing training support. Candidates should have a Bachelor's or Associate's degree and...- ...Description As a Technical Support Specialist at Kitware, you will... ...accordance with policies and security requirements Manage user accounts... ...s or associate's degree in an IT-related field, with 2 to 3... ...and collaborators include top universities from around the world...Contract workTemporary workFlexible hours
- ...winning provider of managed IT and audio‑visual... ...we deliver confidence, security, and above all “An Experience... ...and Albany Times Union Top Places to Work five... ...motivated IT Services & AV Support Technician to join our... ...a strong background in help desk operations, managed...Remote work
$25 - $29 per hour
...Region, is seeking a motivated IT Technician to join our team in... ..., NY. This is more than a help desk role. You’ll be at the center... ...setups, onboarding/offboarding support, and hardware replacements by... ...tier tasks supporting network security. Diagnose and solve hardware problems...Hourly payWeekly payFull timeWork at office- ...City School District is seeking a dedicated and skilled Computer Support Technician to join our team. Please see the following position... ...commensurate with the demands of the position. Join us in providing top-notch technical support while enhancing your skills in a dynamic...Full timeLocal areaFlexible hours
- ...Schaffer Library seeks a Library Service Desk Manager to supervise daily operations of the... ...Service Desk, co‑located with the ITS Help Desk. This on‑site role requires managing... ...and collaboration with faculty and staff to support a high‑quality educational experience #J-...Night shift
$45k
...strategic thinkers, hands-on collaborators, helping customers capitalize on change and master... ...recruiter development program within the IT Talent Solutions and Services industry that... ...responsible for the following: Recruit top IT consultants and serve as the main point...Hourly payFull timeTemporary workTraineeshipImmediate start- ...Job Description Job Description We are seeking a collaborative IT Engineer to join our team. This position primarily involves providing client-side support, project management, and consulting services within the Capital Region. Our ideal candidate is eager to enhance...Full timeWork at officeMonday to FridayShift workNight shiftWeekend work
- LM Wind Power / GE is seeking a Service Desk Manager in Schenectady, NY, responsible for leading the Service Desk team. This role ensures high-quality technology support for students, faculty, and staff by managing daily operations and staff development. The ideal candidate...
$30 - $40 per hour
...number. Our employee relationship managers support you throughout your engagement, providing... ...seeking a skilled and motivated IT Server Technician to join our client's support... ...problem-solving skills Experience with IT security practices and protocols Ability to work...Hourly payContract workLocal areaRemote work$72k - $74k
The Chronicle Of Higher Education, Inc. seeks a Service Desk Manager in Schenectady, NY, responsible for leading the Service Desk operations, ensuring high-quality technology support. This role requires a Bachelor's degree and 3-5 years of technology support experience...- LM Wind Power / GE is seeking a Library Service Desk Manager to oversee the daily operations of the Library Service Desk at Union College... ..., managing access services, and ensuring high-quality customer support to enhance student access to resources. The ideal candidate will...Full time
$80k - $120k
...sales team, you will be responsible for supporting the sales of the HOMER Pro and HOMER Grid... ...expertise and play our part in creating a more secure, sustainable world today and tomorrow. As... ...to innovate, challenge and ultimately, help create a safer world. Everyone here is...Work at officeLocal areaRemote workShift work3 days per week$55k - $65k
...development, employee engagement, and team support. We are committed to delivering industry-... ...repair. Job Summary As a Technology Support Analyst II , you will assist with technical support activities, including troubleshooting IT issues, performing equipment installations...For contractorsWork at officeFlexible hours$22 - $27 per hour
...Position Overview As a Technical Specialist I, you will assist the Helpdesk Team with day‑to‑day operations, log all customer issues and support activity in a ticketing system, manage ticket queues and team mailbox as part of rotating assignments, and follow procedures for...Hourly payWork at office
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