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Top Secret Help Desk Analyst — Secure IT Support

Information Management Group

Information Management Group, Inc. is looking for a Help Desk Analyst to deliver IT customer service and resolve incidents, requiring an active Top Secret or Q clearance. Responsibilities include ticket triage via multiple communication channels, account management, and troubleshooting technical issues. The ideal candidate should have a high school diploma or higher with relevant experience in IT support. IMG offers various benefits including health insurance, 401(k), and paid leave. #J-18808-Ljbffr Information Management Group, Inc.

Vacancy posted 4 days ago
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