Top Secret Help Desk Analyst — Secure IT Support
Information Management Group
Information Management Group, Inc. is looking for a Help Desk Analyst to deliver IT customer service and resolve incidents, requiring an active Top Secret or Q clearance. Responsibilities include ticket triage via multiple communication channels, account management, and troubleshooting technical issues. The ideal candidate should have a high school diploma or higher with relevant experience in IT support. IMG offers various benefits including health insurance, 401(k), and paid leave. #J-18808-Ljbffr Information Management Group, Inc.
$25 - $36 per hour
Help Desk Analyst - Top Secret Clearance Required As a trusted federal contractor, IMG... ...-focused solutions that support government customers and the... ...Desk Analyst who will handle IT customer service and... ...manner. Active Q or Top Secret security clearance. Preferred Qualifications...SuggestedHourly payTemporary workFor contractorsCurrently hiring- Information Management Group Inc. is hiring a Help Desk Analyst to provide IT customer service and resolve incidents. Candidates must hold an active Top Secret or Q clearance and have relevant IT experience. The role includes triaging tickets, hardware and software troubleshooting...Suggested
$25 per hour
...Candidates should have 3-6 years’ experience supporting PC Hardware and software. IN-Person - no remote option TOP 2 required skills: Deskside Support role doing... ...maintains user account information including rights, security, and systems groups. Trains employees,...SuggestedContract workRemote work- ...Desktop Support Technician The Desktop Support Technician... ...as front-line, level 1, IT support for the NYCHHC... ...and answer the Service Desk phone, e-mail message... ...document, and resolve end-user help requests. Triage... ..., infrastructure, cyber security, and IT staffing. Spruce...SuggestedContract workLocal areaRemote workLong distance
- ...Deskside Support Role Location: 1 Research Cir., Niskayuna, NY 12309 Pay Rate: $25-27/HR on W2 Deskside Support... ...onsite Tuesdays, Wednesdays, and Thursdays). No on-call. Top 3 required skills: Deskside IT Support, white glove customer service & Troubleshooting...SuggestedWork from homeMonday to Friday
$25 - $27 per hour
...REQ ID:CMPCJP00060745 Title - Desktop Support Technician Location - Schenectady, NY Duration - 6 month contract-to-hire... ...Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes...Contract workMonday to Friday$60k - $70k
...Key Requirements Strong hands‑on experience supporting Windows11 (LTSC preferred) in enterprise environments Mandatory experience with... ...situations Strong collaboration skills to work across infrastructure, security, imaging, and vendor teams Customer‑focused mindset with the...Shift work$60k - $62k
...appropriate escalation and collaboration with technical teams, and supports the continuous improvement of service delivery through... ...technologies that enhance the campus technology experience. Service Desk Analyst Pay Status and Classification: Exempt, Regular full-time...Full timeFlexible hours$72k - $74k
...Service Desk Manager Pay Status and Classification: Exempt, Regular... ...of contact for technology support for students, faculty, and staff... ...with the Senior Service Desk Analyst and the Director of Client Services... ...and collaborate with other IT teams to ensure coordinated...Full timeFlexible hours$65k - $85k
Technical Support Specialist As a Technical Support Specialist at Kitware, you will play a... ...software in accordance with policies and security requirements Manage user accounts including... ...Bachelor's or associate's degree in an IT-related field, with 2 to 3 years of...$22 - $27 per hour
...a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain.... ...Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing... ...to log all customer issues, requests, and support activity into a ticketing system. You will...Hourly payWork at office- ...Description As a Technical Support Specialist at Kitware, you will... ...accordance with policies and security requirements Manage user accounts... ...s or associate's degree in an IT-related field, with 2 to 3... ...and collaborators include top universities from around the world...Contract workTemporary workFlexible hours
- LM Wind Power / GE is seeking a Service Desk Manager in Schenectady, NY, responsible for leading the Service Desk team. This role ensures high-quality technology support for students, faculty, and staff by managing daily operations and staff development. The ideal candidate...
$45k
...strategic thinkers, hands-on collaborators, helping customers capitalize on change and master... ...recruiter development program within the IT Talent Solutions and Services industry that... ...responsible for the following: Recruit top IT consultants and serve as the main point...Hourly payFull timeTemporary workTraineeshipImmediate start$45k - $60k
...anaward-winning provider of managed IT and audio-visual services,... ..., we deliver confidence, security, and above all " An Experience... ...to Work and Albany Times Union Top Places to Work five years in a... ...Saratoga Springs, NY As a Support Center Engineer I, you will provide...Full timeWork experience placementWork at officeRemote work$86.68k - $109.65k
...Information Security Administrator – Office of the New York State Attorney General – Latham... ...requirements in conjunction with security policy. Support design and documentation for IAM... ...Work closely with other teams within the IT bureau (O365, Windows, Linux, EA, etc.) to...Permanent employmentFull timeWork at office$113.2k - $188.8k
Job Description Summary The Electrical Fleet Support Engineer provides engineering support for GE Vernova’s installed wind turbine fleet... ...issues in the field, performing root‑cause analysis, and helping drive corrective actions for both fleet and manufacturing‑related...Relocation package- ...Wind Power / GE in Schenectady, New York, is seeking a Technical Support Specialist to assess and resolve technical problems for campus... ...Windows and macOS environments, along with proficiency in service desk operations. Qualified candidates will hold a relevant degree and...
$134.64k - $176k
...Coordinate and executing external, including customer, audits. Support global quality initiatives on business process and system improvements... ...manner and support all Environmental, Health, Safety & Security requirements and programs. Utilizing Black Belt Lean Six Sigma...Local areaMonday to Friday$22 - $27 per hour
...Helpdesk Team with day‑to‑day operations, log all customer issues and support activity in a ticketing system, manage ticket queues and team... ...an employee’s Form I‑9 to federal records to confirm eligibility to work in the United States. #J-18808-Ljbffr Zones IT SolutionsHourly payWork at office$55k - $65k
...development, employee engagement, and team support. We are committed to delivering industry-... ...repair. Job Summary As a Technology Support Analyst II , you will assist with technical support activities, including troubleshooting IT issues, performing equipment installations...For contractorsWork at officeFlexible hours- John W. Danforth Company is seeking a Technology Support Analyst II who will provide hands-on technical support, troubleshoot IT issues, and assist with equipment installations. The successful candidate will have a minimum of 2 years' experience, a high school diploma or...
- EMCOR Group is looking for a Technology Support Analyst II in Clifton Park, NY. In this role, you will provide vital technical support to ensure the smooth operation of technology infrastructure, assisting with troubleshooting and end-user support. The ideal candidate will...
$29.19 - $49.62 per hour
...consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance...Hourly payMinimum wageWork experience placementRemote workWorldwideRelocationFlexible hours$75k - $100k
...winning provider of managed IT and audio-visual... ...we deliver confidence, security, and above all " An Experience... ...and Albany Times Union Top Places to Work five... ...IT Services & AV Support Technician to join our... ...a strong background in help desk operations, managed services...Remote work- Computer Operators Employment Type: Contract Work Hours: 40 hrs./week Work site: 100% Onsite Location: 50 Wolf Road, Albany NY 12232 Closing: 04/17/2026. Minimum Qualification: ~ High School Diploma or Higher. Job Duties/Responsibilities Include...Weekly payContract workFor contractorsZero hours contractWork at officeMonday to FridayShift workDay shift
$19 - $25 per hour
...Patient Support Technician Our Latham Internal Medicine office is hiring a full-time Patient Support Technician. This position will perform a variety of secretarial duties and assist physicians with patient care. Hours are Monday-Friday 7:30am-4:30pm. The main...Hourly payFull timeWork experience placementCasual workWork at officeMonday to Friday$65k - $75k
Full-time IT Support & Operations Analyst to support IT operations and end-user technology services from our... ...Latham, NY. Reporting to the Service Desk Manager, the IT Support & Operations... ...to support users effectively while helping strengthen IT operations across the organization...Full timeCasual workWork at officeRemote work$19.5 - $21.5 per hour
...receipts to the Accounts Receivable and General Ledger systems. Supports other team members in effective completion of tasks.... ...products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core...Hourly payHome office- A leading IT services provider in Albany, NY seeks a Technical Staffing Recruiter to enhance their recruiting efforts. The role includes building relationships with candidates, advising on market trends, and using data-driven insights to improve recruitment strategies....
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