Assistant Director, Aid Coordination

The Financial Aid Office is seeking an Assistant Director – Aid Coordination. The Assistant Director contributes to policy development, staff training, workflow optimization, and cross‑campus collaboration to advance USC’s commitment to access, affordability, and student success. Responsibilities Provide guidance and assistance to Financial Aid staff, students, and academic units on eligibility issues. Maintain and implement department policy on aid coordination. Work with various University departments and manage the University Outside Scholarship Process. Assist with award and coordination of $23.2 million in state grants, $19.7 million in federal grants, and $238.7 million in university grants and scholarships. Ensure program integrity of the Federal Pell Grant Program. Ensure program integrity of the Federal Work Study Program. Facilitate the coordination of aid for USC NAI, AB50, Chafee and Dream Act students. Collect, analyze, and prepare Cost of Attendance (COA) data and help create updated COA documentation for each academic year. Email students and manage ongoing correspondence through the Salesforce email client to ensure timely and accurate communication. Accurately award, package, and reconcile aid in compliance with Title IV regulations and USC policies. Collaborate with academic departments, Student Financial Services, Admissions, and other USC units to support seamless student experiences. Contribute to the development and implementation of policies, procedures, and workflow enhancements. Additional Responsibilities Analysis Communication – written and oral skills Conflict resolution Counseling Interpretation of policies, analyses, trends, etc. Knowledge of applicable laws, policies, principles, etc. Lead/Guidance skills Organization Planning Problem identification and resolution Public speaking and presentations Adaptability Collaboration Preferred Field of Expertise USC experience and knowledge of the SIS computer system. Knowledge of student financial aid programs and award coordination. Commitment to USC’s Unifying Values. Qualifications Minimum Education: Bachelor’s degree. Minimum Experience: 1 year. Minimum Skills: Financial analysis and evaluation. Hourly rate: $30.50. Equal Opportunity Employment Statement USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law and will consider qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance and the Fair Chance Initiative for Hiring Ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at View phone number on click.appcast.io or by email at View email address on click.appcast.io. Inquiries will be treated as confidential to the extent permitted by law. #J-18808-Ljbffr Dormont Manufacturing Company