Intake Coordinator

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith. Role Overview The Intake Coordinator involves assessing client eligibility, assisting with housing needs, conducting apartment inspections, coordinating rent renewals, transporting clients, collecting rent, maintaining accurate records, participating in community outreach, and complying with relevant laws and regulations. Job Responsibilities Assess prospective clients for program eligibility through receipt of internal and external referrals. Responsible for collecting and reviewing all documentation to determine program eligibility. Responsible for apartment inspections to ensure apartment are safe and in compliance with Housing and Urban Development Housing Quality Standards. Transport clients to view potential apartments and assisting with obtaining and maintaining basic household furnishings as needed. Assist clients with coordination of rent renewals and advocate for clients to resolve any landlord-related issues. Responsible for calculating client rent and collecting the rent on a monthly basis. Responsible for annual lease renewal and inspection to ensure apartment is safe in compliance with HUD standards. Meets with client as required by program or based on client needs. Responsible for maintaining up to date and accurate client files, case notes and databases, as required by organization/programmatic polices ad procedures, professional standards, external requirements of all relevant regulatory and licensing or accrediting bodies. Know and comply with the laws and regulations relevant to the position and services. Work collaboratively and/or coordinates with staff, other departments and outside vendors. Participate in community outreach to obtain additional resources for clients. Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success. PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned. Kneel and move from sitting, bending, kneeling, or standing multiple times a day Climb up and down up to 3 flights of stairs at a time Lift, push, and pull up to 25 lbs Other Requirements: Comply with program and/or requirements related to: Background check Additional Requirements Driver's license Education and Experience Requirements: Minimum Bachelor's Degree in Arts/Sciences (BA/BS) in a related field of study 1-3 years relevant of experience Must have great organization and communication skills. Preferred 3-5 years of relevant experience We provide full-time employees with a competitive benefits package, including: BlueCross/Blue Shield EPO/PPO Health Insurance Dental and Vision Insurance Employer-Paid Life, Short-Term, and Long-Term Disability Insurance PTO, Sick Time, and 15 Paid Holidays 403(b) Retirement Savings Plan Employee Assistance Programs (EAP) Tuition Reimbursement Professional Development Opportunities and Service Awards Additional Voluntary Benefits $23.30 - $25.00 / hour Pay Transparency In compliance with the Illinois Equal Pay Act of 2003 (820 ILCS 112/5, et seq.), Catholic Charities of the Archdiocese of Chicago is required to provide the wages and benefits that it reasonably expects in good faith to offer for any specific job positions posted. Please note that the exact compensation package ultimately offered to an applicant may vary based on skills, experience, and location, amongst other permissible factors. Locations undefined Catholic Charities of the Archdiocese of Chicago is an equal opportunity employer and consideration for employment is made without regard to: race, color, national origin, religion, age, sex, disability status, protected veteran status, or any other characteristic protected by applicable law. Catholic Charites is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to View email address on click.appcast.io or call View phone number on click.appcast.io and let us know the nature of your request and your contact information. EEO is the Law #J-18808-Ljbffr Catholic Charities