Information Technology Office Administrator

The City of Jacksonville is seeking an Information Technology Office Administrator for the Technology Solutions Department. This role reports to the Director of Information Technologies and is responsible for overseeing the administrative operations of the Information Technologies Division. Responsibilities Coordinate and manage the CIO’s schedule, including appointments, meetings, and travel arrangements. Arrange and organize meetings, conferences, and events (in‑person and remote), preparing necessary materials and ensuring smooth logistics. Assist with special projects, conduct research, and coordinate efforts internally and across city departments. Act as the primary point of contact for the CIO, screening and managing emails, calls, walk‑ins, and correspondence. Handle confidential information with discretion, maintain organized files, and prepare reports. Coordinate all IT employee travel and expense reports, ensuring accuracy and compliance with city policies. Oversee office operations, order supplies, and maintain a well‑organized workspace. Assist in drafting, formatting, and editing documents, presentations, and reports. Ensure policies and procedures are maintained in a central location and updated at least annually. Handle HR‑related tasks such as recruitment, onboarding, and employee relations. Assist with building talent management strategy, sourcing, recruiting, hiring, development, retention, and transition for IT employees. Serve as a liaison between the CIO and IT team members to ensure effective communication. Qualifications Six (6) years of education and/or professional experience in a related field. Preferred: Bachelor’s degree from an accredited institution in a relevant field. Expected Competencies Exceptional communication, organizational, and problem‑solving skills. Ability to build and maintain relationships with internal and external stakeholders. Proficiency with technology tools for task management, communication, and information storage. Strong prioritization, adaptability, and flexibility to handle unforeseen challenges. Benefits Four (4) weeks of paid vacation during the first year of employment. Twelve (12) paid holidays and a personal leave day. Health, dental, vision, life insurance, and flexible spending plans. Federal Student Loan Forgiveness after ten (10) years of public service and on‑time payments. Low or no cost health insurance options. Equal Employment Opportunity & Veterans Preference The City of Jacksonville is an equal opportunity employer and encourages qualified veterans, servicemembers, and their families to apply. Certain servicemembers and veterans, as well as their spouses and family members, receive preference and priority. Veterans may request waivers for post‑secondary educational requirements. To claim veteran’s preference, submit documentation as required. #J-18808-Ljbffr City of Jacksonville, FL