OFFICE COORDINATOR

Job Requisition ID: 55324 Opening Date: 08/06/2026 Closing Date: 08/19/2026​Agency: Department of Human ServicesClass Title: OFFICE COORDINATOR - 30025 Skill Option: Keyboarding Bilingual Option: NoneSalary: Anticipated Salary (Effective 7/1/26) $4,272-$5,641/month ($51,264-$67,692/year)Job Type: SalariedCategory: Full Time County: CookNumber of Vacancies: 1Bargaining Unit Code: RC014 Clerical Employees, AFSCMEMerit Comp Code: ​ This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. The posting window for internal applicants in accordance with applicable collective bargaining agreements has already passed. The system will only allow external applications for other means consideration at this time. Internal applicants who have already applied are not required to reapply externally for consideration at other means. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.Position Overview Under direction, performs paraprofessional and technical secretarial and office support functions for the Local Office Administrator, DHS. Assists in a variety of office management and support functions. Keyboards a variety of forms, form letters, cards and records. Essential Functions Serves as secretary to the Local Office Administrator. Performs a variety of administrative staff support functions; coordinates various administrative staff activities with other DHS local offices and other agencies; gathers information from multiple sources and responds to inquiries from clients, vendors, public/private agencies and the general public with information and directions to sources of assistance; explains programs and procedures to clients, Community groups, vendors and the general public; coordinates offices training needs and requests, prepares training schedule of staff. Maintains files of correspondence, statistical reports, memoranda and medical inquires; xeroxes copies of inquiries received and routes to proper persons; maintains control on responses from inquiries; keyboards returned responses and mails; maintains controls on correspondence being forwarded to Central Office. Receives and directs visitors for Local Office Administrator or other staff, screens telephone calls for priority, importance and answers questions; makes and cancels appointments for supervisor, maintains supervisor’s schedule, answers inquiries and disposes of routine matters. Monitors receipt of annual releases/memoranda and updates assistance program manuals. Follows oral and written instructions, completes technical and complex tasks, accesses automatic office equipment to obtain data and compile reports of pending or outstanding activities. Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above. Minimum Qualifications Requires knowledge, skill and mental development equivalent to two (2) years of secretarial/business college, or completion of high school and two (2) years of related office experience, or two (2) years of independent business experience. Requires ability to keyboard accurately at 30 wpm. Work Hours: Monday-Friday, 8:30am-5pm, 1-hour unpaid lunch. Headquarter Location: 5323 S Western Blvd, Chicago, Illinois, 60609 Temporary Detailed Address:1642 West 59th Street, Chicago Family and Community Services Region 1 South Administration Englewood Office/Cook County Work County: Cook Agency Contact: View email address on click.appcast.io Posting Group: Office & Administrative Support; Social Services About the Agency: The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity. As a State of Illinois Employee, you will receive a robust benefit package that includes the following: A Pension Program Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance 3 Paid Personal Business Days annually 12 Paid Sick Days annually (Sick days carry over from year to year) 10-25 Days of Paid Vacation time annually - (10 days in year one of employment) Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable) 13 Paid Holidays annually, 14 on even numbered years Flexible Work Schedules (when available dependent upon position) 12 Weeks Paid Parental Leave Deferred Compensation Program - A supplemental retirement plan Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) Federal Public Service Loan Forgiveness Program eligibility GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans 5% Salary Differential for Bilingual Positions Commuter Savings Program (Chicago only) For more information about our benefits please follow this link:

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website. State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section. The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: View email address on click.appcast.io View email address on click.appcast.io