Billing & Collections Specialist

Billing & Collections Specialist

Horizon House, a non-profit organization, has been widely recognized for its services as a provider of community-based behavioral health, intellectual disability, and homeless services in Eastern Pennsylvania and the state of Delaware. Each year, Horizon House provides a continuum of services at over 100 sites to over 4,5000 adults with psychiatric or developmental disabilities, drug and alcohol addictions, and/or homelessness. A pioneer in the field of community-based rehabilitation, Horizon House is widely recognized for its innovative approach to the delivery of services in a community setting. Currently, we are seeking a full-time Billing & Collections Specialist to work in our Information Services and Technology Department. Some duties include:

• Responsible for maintaining and resolving the day-to-day billing and cash collections issues; following up on unpaid claims and filing appeals when appropriate.
• Process all checks, electronic payments, and adjustments in our EHR system.
• Knowledge of medical billing for behavioral health systems.
• Check eligibility and benefits verification.
• Timely follow-up on insurance claim denials, exceptions, or exclusions. Track past due balances and resolve discrepancies.
• Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing.
• Verifies the completeness and accuracy of all claims before submission.

The successful candidate will have the following:

• High School diploma or GED equivalent and at least 2 years of general office experience, preferably using computers; or any combination of experience, education, or training that would provide the level of knowledge, skill, and ability required.
• A minimum of 3 years of experience in an EHR collections-specific role is preferred.
• An understanding of billing, collections, and receivable procedures is required.
• Strong written and verbal communication skills required.
• A strong attention to detail and the ability to complete job duties with a high degree of accuracy.
• Excellent customer service skills are required. Must possess a high level of interpersonal skills, including the ability to respond calmly and make rational decisions in stressful situations.
• Ability and understanding of the use of a personal computer and appropriate software, including but not limited to Excel, Word, and Outlook. Skilled in using ten-key adding machines.
• Flexibility in work schedule when required.
• Must be able to work as part of a team with peers and leadership within the organization.
• Strong problem-solving skills.

Horizon House offers competitive compensation and a comprehensive benefits package including medical & dental, nine paid holidays, paid time off, tuition reimbursement, retirement savings plan, voluntary tax-sheltered annuity, a transit benefit program, opportunities for advancement, and more.

To be considered an applicant for this position, please complete the pre-employment application.

Horizon House is an Equal Opportunity Employer #TLR

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.