Backroom Supervisor

Backroom Supervisor — Habitat for Humanity Charlotte Region Location: 1840 E. Franklin Blvd., Gastonia, NC 28054 Habitat ReStore Pay: $19.50 per hour Schedule: Full-time - Rotating Schedule, 7 days per week Why Join Us Competitive salary and benefits Industry-leading healthcare, dental, vision, flexible spending accounts (healthcare and dependent care) Work/life balance supported by generous PTO Career development and promotion opportunities Casual working environment Retirement planning 403(b) with 3% organizational match Position Overview Habitat Charlotte is seeking a dedicated Backroom Supervisor to ensure smooth store operations, accurate merchandising, and a safe, welcoming environment for employees, volunteers, and customers. This key-holding supervisory role supports store leadership in managing donations, inventory, and day-to-day operations that keep the ReStore running efficiently. Key Responsibilities Research, accurately ticket, and safely move merchandise to the sales floor in a timely manner Collaborate with store leadership on priorities, timing, and placement of incoming donations Supervise donation drivers during loading/unloading activities Ensure safe handling of merchandise according to policies and procedures Maintain a clean, organized, and efficient store environment Independently open and close the store and perform cash handling procedures Operate the cash register as needed and complete accurate reports and end-of-day documentation Provide constructive feedback, encouragement, and motivation to staff, volunteers, and team members Demonstrate a positive, respectful, and professional attitude with all customers, donors, volunteers, and staff What We’re Looking For Strong leadership and communication skills Ability to work independently and as part of a team Comfortable managing multiple tasks and priorities in a fast‑paced retail environment Experience with inventory, merchandising, or supervisory responsibilities is a plus Commitment to excellent customer service and a mission‑driven workplace Qualifications Education & Skills Basic computer skills Basic math or POS experience Strong verbal and written communication skills Management and customer service experience Show initiative Physical Requirements Ability to stand for extended periods of time Ability to move merchandise throughout the store Ability to perform repetitive movements over long periods of time Ability to lift 50 lbs. without assistance Ability to work flexible schedule, including evenings, Saturdays, and periodic holidays Ability to obtain forklift certification and operate a forklift on a regular basis Ability to climb steps to forklift cab Internal Interactions Habitat Staff External Interactions Customers Volunteers Donors Homeowners Level of Authority Requires minimal supervision Ability to engage and motivate staff as well as hold team members accountable in conjunction with store management Report to the Store Manager Estimated Time Commitment 40+ hours per week. Rotating Monday‑Sunday work week. Shifts scheduled based on the needs of the store. Habitat for Humanity of the Charlotte Region is an Equal Opportunity Employer and a drug‑free workplace. A pre‑employment drug screen and background check is required. Habitat for Humanity of the Charlotte Region program funding often includes federal funding and this role may support federally funded activities. People qualifying as Section 3 residents per Section 3 of the HUD Act of 1968 (12 U.S.C. § 1701u) and associated regulations (24 C.F.R. Part 75) are encouraged to apply. Information on Section 3 qualifications and certification material is available upon request. #J-18808-Ljbffr