Head of Customer Success & Support — AI‑Driven & Hybrid
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Jungle Scout is seeking a Manager for Customer Success & Support based in Chicago. The role involves leading a team to enhance customer experiences and drive net revenue retention for their Cobalt platform. Candidates should have over 5 years in Customer Success, particularly in a B2B SaaS environment, along with a strong understanding of team dynamics and AI tools in customer service. The position offers a hybrid work model and competitive compensation, including bonuses and equity. #J-18808-Ljbffr TryApplyNow
- ThoughtSpot is seeking a Customer Success Manager in Chicago to own the customer journey for key accounts. This hybrid role involves managing relationships with Fortune 5000 companies... ...technologies. If you're passionate about AI and problem-solving, you'll thrive in this...Suggested
$90k - $115k
IVANS Insurance Solutions is seeking a Senior Customer Success Manager to join our team in a hybrid role based in either Lewisville, TX or Chicago, IL. You will own a portfolio of complex customers and lead executive-level discussions to enhance product adoption and manage...Suggested$70k - $88k
GrubHub Inc. is seeking a Client Success Manager in Chicago. This dynamic role focuses on... ...through strategic upselling, and enhancing customer satisfaction. Successful candidates will... ...-paced environments. The role requires a hybrid model, with employees expected to work in...SuggestedWork at office3 days per week$121k - $261.8k
Senior Customer Success Manager - SAP Data & AI (Midwest) We help the world run better. At... ...technical advisor and outcome-driven leader responsible for... ...fabric, data mesh), and hybrid data strategies; advise CIOs... ...(Value Advisory, Support, Deals Desk, Partners) to...SuggestedFull timeContract workWorldwideFlexible hours$95k - $110k
PCMI Corp. in Park Ridge, IL, is seeking a Customer Success Manager to ensure positive customer experiences and retention. The role involves managing client relationships, delivering services, and aligning solutions with customer needs. Ideal candidates have a Bachelor...SuggestedFlexible hours2 days per week- Somi AI is seeking a driven professional for a client management role in Chicago. The ideal candidate will have a strong background in digital advertising sales and demonstrate a keen interest in AI applications. Responsibilities include managing client accounts, optimizing...Work at officeRelocation package
$80.75k - $90.25k
...an experienced Account Manager to join our Chicago studio. This hybrid role involves leading creative projects for a key investment client... ...managing project budgets, client relations, and utilizing AI tools for efficiency. The estimated salary range is $80,750 to $9...$63.75k - $71.25k
...Chicago to manage client relationships and project timelines. This hybrid role requires excellent communication and organizational skills... ...with cross-functional teams, and ensuring project success. Ideal candidates will have 0-3 years of experience in advertising...- ...ideal candidate has over 5 years of B2B sales experience, especially with AI-driven solutions. You will conduct technical discovery sessions to showcase how our product stack can transform customer engagement, collaborating with cross-functional teams to deliver...
- ...years of technology sales experience and the ability to leverage AI tools to drive pipeline generation and enhance productivity. Responsibilities... ...cycles, and collaborating with stakeholders. This role offers a hybrid work environment in Chicago, IL, alongside competitive...
$34.25 - $38.7 per hour
...increase traffic, and boost customer engagement through... ...Network, you'll be part of a driven and diverse team that... ...and the company's success. We take pride in partnering... ...). This is a hybrid position and requires in... ...customer through ongoing support, with the goal of maximizing...Hourly payFull timeTemporary workWork at officeLocal areaFlexible hours3 days per week$70.9k - $159.9k
...Services & Consulting - Success Plan Manager - Chicago (Hybrid) We help the world... ...at an SAP office or customer location (3) days... ...trusted advisor who supports customers in adopting... ...), and SAP Business AI. Through progressive... ...activities Support outcome‑driven Success Plans...Full timeWork at officeRemote workWorldwideRelocation packageFlexible hours3 days per week- ...firm is looking for an experienced Client Success Director based in Chicago to foster relationships... ..., and lead performance reviews using data-driven insights. The right candidate should have over 5 years of experience in customer success or strategic account management,...Remote job
$80k - $120k
...Enterprise Account Executive to lead new business acquisition for its AI-powered test automation platform. The role requires 5+ years of... ...salary ranging from $80,000 to $120,000 plus incentives, hybrid work opportunities, and full benefits starting within 30 days. #J...Remote job- ...owning the full sales cycle and expanding customer relationships, working closely with... ...years of experience. The position offers a hybrid work model, requiring 3 days a week in the... ...office, with a strong emphasis on generating new business and success. #J-18808-Ljbffr MerittWork at office3 days per week
- Director of Technical Account Management, Customer Success Leading DLP AI Cybersecurity Provider | Remote (US)... ..., and arm a team that turns every support ticket into a cybersecurity success... ...balance, growth, and peace of mind in a hybrid world (may vary by country): Health...Full timeRemote workWork from homeSleeping nightsFlexible hoursNight shift
$70k - $75k
...delivering insights. The role requires a minimum of 2 years of experience in customer support, sales, or client services, and the ability to travel for up to 15 business days each month. This hybrid position is ideal for those with proficiency in Microsoft 365 and...- ...Executive to coordinate client campaigns and agency initiatives in a hybrid work environment. This role requires 3-6 years of experience in... ...client relationships. A commitment to quality and creativity is essential for success. #J-18808-Ljbffr 9Rooftops Marketing Agency, LLC
- ...group with a big purpose- to delight our customers, build our company, and be awesome human... ...we put each other’s needs first, and we support each other to be the best we can be,... ...Tower (ever heard of it?). We work in a hybrid-office capacity to give employees the best...Casual workWork at officeWork from home
- ...services technology firm is seeking an Eclipse Client Success Manager in Chicago. This hybrid role focuses on account management and client retention... ...dynamic team committed to providing high-quality client support and benefiting from a comprehensive benefits package. #J...
- Nextpoint is seeking a Client Success Manager to oversee onboarding and drive customer engagement within a hybrid work model, based in Chicago. The role requires over 3 years of experience in a customer-facing SaaS position, excellent communication skills, and a background...Flexible hours
- ...world will rely on tomorrow. From advancing AI and hybrid cloud to pioneering practical quantum... ...fast‑paced team, responsible for the success of a portfolio of clients achieved through... ...educational resources on our personalized, AI‑driven learning platform where IBMers can grow...Contract workTemporary work
- ...Enterprise Account Executive - AI The Enterprise Account... ...configuration flows, and advanced AI-driven recommendations, making it easier than ever to match customers with the perfect product.... ...team and help scale that success. This is a hybrid position coming into the...Contract workWork at office2 days per week
- A leading AI Customer Service company is seeking a Scaled Customer Success Manager in Chicago. The role entails driving product adoption, particularly AI features,... ...offers a competitive salary, comprehensive benefits, and a hybrid working model. #J-18808-Ljbffr Intercom
- ...experience managing SDR teams within SaaS environments, a solid understanding of modern sales development, and the ability to leverage AI and data for performance enhancement. The position offers a competitive salary, with additional benefits including equity, 401(k)...
- ...Germany GmbH is seeking a Global Head of Customer Support to scale a world-class... ...and ensure a seamless, data-driven post-sale support experience... ...Customer Support, demonstrated success in global environments, and... ...expertise in automation and AI-driven support models. The...Remote work
$125k - $135k
...pioneering automotive technology company in Chicago is seeking a Customer Success Team Lead to oversee a team dedicated to managing dealer... ...This role emphasizes driving customer satisfaction through data-driven strategies and operational rigor. Ideal candidates will have...$144k - $198k
...Secure Every Identity, from AI to Human Identity is... ...too, let's talk. The Customer First Team We are a... ...ensuring the long term success of our customers. Join... ...enablement paths. * Support partners pursuing product... ...GPTs #LI-BF1 #LI-Hybrid P25025 The annual base...Contract workFor contractorsFor subcontractorWork at officeLocal areaWorldwideFlexible hours$100k - $180k
...growth across the entire customer lifecycle. From... ...an experienced Client Success Director with a commercial... ...performance reviews and use data-driven insights to influence... ...of your portfolio Support internal decision-making... ...work options Work hybrid or fully remote with flexible...Full timeContract workWork at officeRemote workFlexible hours$89.1k - $140.8k
A leading supply chain management firm is seeking a Key Customer Success Manager in Chicago to manage strategic accounts and ensure customer satisfaction. This hybrid position requires strong negotiation skills, a Bachelor's degree, and a minimum of 4 years in a related...WorldwideFlexible hours
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