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Head of Customer Success & Support — AI‑Driven & Hybrid

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Jungle Scout is seeking a Manager for Customer Success & Support based in Chicago. The role involves leading a team to enhance customer experiences and drive net revenue retention for their Cobalt platform. Candidates should have over 5 years in Customer Success, particularly in a B2B SaaS environment, along with a strong understanding of team dynamics and AI tools in customer service. The position offers a hybrid work model and competitive compensation, including bonuses and equity. #J-18808-Ljbffr TryApplyNow

Vacancy posted 4 days ago
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