ServiceNow Developer
3B Staffing LLC
ServiceNow Developer/Engineer Key Responsibilities:
- ServiceNow Application Development & Configuration: Design, develop, and configure ServiceNow applications and services. Customize out-of-the-box functionality when necessary to meet specific business requirements.
- New Functionality Delivery: Drive the delivery of new functionality across ServiceNow applications, ensuring that solutions align with business needs and industry best practices.
- Lifecycle Support: Provide support across the entire development lifecycle, from requirements gathering and design through testing, deployment, and post-deployment support.
- Platform Assistance: Collaborate with the platform administrator in the resolution of incidents, ensuring that issues are addressed quickly and efficiently while minimizing disruptions to service delivery.
- Collaboration & Communication: Work closely with cross-functional teams including ITSM, business stakeholders, and platform administrators to ensure that solutions are aligned with business objectives.
- Maintenance & Improvement: Identify opportunities for process improvements and actively contribute to platform optimization efforts, ensuring the platform remains scalable and efficient.
- ServiceNow Expertise: Proficiency in ServiceNow development, configuration, and administration. Experience with ServiceNow modules such as ITSM, ITOM, and HRSD is a plus.
- Development Skills: Strong knowledge of JavaScript, ServiceNow's scripting capabilities (Business Rules, Script Includes, Client Scripts, etc.), and ServiceNow's configuration and customization tools.
- Incident Resolution: Ability to assist in resolving platform incidents and working closely with administrators to provide technical support when needed.
- Collaboration: Excellent communication skills, with the ability to collaborate across teams and departments to deliver solutions and ensure successful project outcomes.
- Problem Solving: Strong analytical skills and the ability to troubleshoot, debug, and solve complex technical issues.
- Desired Experience:
- Previous experience in a ServiceNow development or engineering role, including hands-on experience with ServiceNow configurations and customizations.
- Experience with ServiceNow integrations and APIs.
- Strong understanding of ITIL processes and how they align with ServiceNow applications.
- Exposure to ServiceNow platform upgrades, maintenance, and administration tasks.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- ServiceNow Certified Application Developer or similar certifications are a plus.
Vacancy posted 3 days ago
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