Regional Manager

Role Description

The Regional Property Manager reports to the EVP of Property Management and VP of Property Management.

• Responsible for the overall performance of your assigned portfolio.
• Ensures on-site staff at each location are properly managing their property and maximizing financial returns in accordance with the owner’s objectives.
• Provides leadership, guidance, and training to property staff.
• Manages the performance of Property Managers and resolves personnel issues at the site level when necessary.
• Ensures assigned properties are properly staffed.
• Develops marketing plans to achieve and sustain occupancy goals.
• Ensures portfolio compliance with company policies and procedures.
• Ensures team performance of responsibilities on a timely basis.
• Makes regular site visits to all locations to provide Property Managers with recommendations and observations to improve the property.
• Recommends expenditures within budget allocations.
• Ensures that properties operate in an efficient, cost-effective manner.
• Reviews monthly financial statements and provides written variance reports on the budgets.
• Procures comparative bids for all needed capital work.
• Ensures that only approved leases are used to maintain compliance with applicable state or federal guidelines.
• Makes decisions that are uniform to avoid discrimination among residents, prospective residents, and employees.
• Helps resolve resident issues when Property Staff are unable to.
• Updates or provides written documentation on operations pertinent to specific properties as necessary.
• Reports all property incidents involving damage, injury, or criminal activity per company’s incident reporting policy.
• Complies with all Fair Housing laws, practices, and regulations.
• Assists EVP and VP of Property Management with special projects.
• Any additional duties as assigned.

Qualifications

• Experience in property management is required.
• Good knowledge of property management including finance, leasing, legal, marketing, construction, and tenant relations.
• Personnel management experience, preferably managing employees remotely.
• Computer literacy is required.
• Good oral, interpersonal, and written communication skills.

Requirements

• A high school diploma or equivalent.
• Minimum three years experience in multi-unit supervision, OR
• Minimum five years experience in a general regional management role, OR
• Any similar combination of education and experience.

Physical Job Requirements

• Requires frequent use of office equipment including computer.
• Requires ability to read and sign documents necessary to complete rentals.
• Must be able to lift 25lbs on occasion.
• Frequently required ability to climb stairs for inspection of occupied units and to show vacant upper floor units.
• Frequently requires ability to complete interior and exterior observations of the entire property.
• Requires ability to drive long distances in order to visit locations.
• Occasional overnight travel and ability to occasionally travel by airplane to more remote locations.