Clinical Technology Product Manager

Role Description

As a Senior Product Manager, you will lead the strategy, solutioning, and execution of a value stream within the DDAT G&A product team, shaping the end-to-end experience and ensuring the work delivered drives meaningful outcomes for members, providers, and Aetna.

• Define the strategy, outcomes, and roadmap for your value stream aligned to the G&A vision.
• Translate complex business and customer problems into clear, value-driven priorities.
• Partner with engineering, design, business, and data to deliver meaningful product solutions.
• Ensure work is tied to measurable value (customer outcomes, business impact, operational efficiency).
• Continuously evaluate where to invest, pivot, or stop based on data, discovery, and results.
• Partner with business stakeholders to understand operational workflows, business strategy, and key use cases.
• Ensure alignment between your value stream and broader G&A strategy.

Deliver Through Influence:

• Work across multiple teams and backlogs to ensure the right work happens.
• Identify dependencies, surface tradeoffs, and drive decisions to keep progress moving.
• Drive cross-functional decision-making and alignment on strategy, priorities, and execution.
• Engage leadership and stakeholders to gather feedback and evolve strategy and roadmap over time.

Drive Discovery and Product Thinking:

• Lead ongoing product discovery to understand member, provider, and business needs.
• Evaluate current product state using customer feedback, product analysis, data, and stakeholder input.
• Incorporate market, industry, and competitive insights to inform product direction.
• Synthesize qualitative and quantitative insights across research and data to shape product direction.
• Develop and communicate discovery readouts that synthesize qualitative and quantitative insights.
• Model and reinforce a product mindset across teams.

Qualifications

• Experience owning and evolving product strategy in complex environments.
• Strong product judgment with the ability to prioritize based on value.
• Ability to quickly understand product, operational, market, and business contexts.
• Skilled at influencing, aligning, and driving decisions across teams.
• Comfortable operating in ambiguity and leading through change.
• Experience with product discovery and outcome-driven development.
• Clear, concise communicator who can tailor messaging based on audience.
• Strong negotiation, organizational, management, analytical, and people skills.
• Creates an inclusive and psychologically safe environment.

Requirements

• 7+ years required experience in software product management.
• 5+ years’ experience facilitating cross-functional teams.
• 3+ years’ experience working in an agile environment.
• 1+ years of mentoring and coaching colleagues.
• Ability to travel up to 1–4 times per year.

Preferred Qualifications

• Experience in healthcare and/or health insurance industry.
• Prior experience with claims or appeals systems or processing.
• Experience with AI tools: MS Copilot, Claude.
• Strong understanding of engineering and software development concepts.
• Passion for improving consumer experiences.

Education

• Bachelors Degree or relevant work/industry experience.
• Will accept 2 years’ experience per 1 year college plus required years of product management experience.

Pay Range

The typical pay range for this role is: $106,605.00 - $260,590.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.

Benefits

• Comprehensive benefits package designed to support physical, emotional, and financial well-being.
• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources.