Office Manager

Due to the nature of our business and a heavy industrial market, Bodycote deems this position to be safety-sensitive. Position Summary Based in Hebron, KY, the Office Manager will perform essential job functions associated with administrative, financial, human resources, and customer interaction duties under the direction of the General Manager to meet business needs, including assisting other employees as needed. Essential Job Functions (Duties and Responsibilities) Human Resources Manage and organize employee files (personnel, medical and confidential). Plan, monitor, and appraise employee performance; provide guidance to managers on disciplinary process, scheduling, conflict resolution, counseling, and leadership. Handle all in‑house HR duties: recruitment of hourly hires, onboarding, orientation, terminations, training, benefits enrollment, leave of absence, workers' compensation, employee inquiries; forward documentation to Regional HR Business Partners or Employee Services. Process all required HR forms: new hires, temporary workers, transfers, promotions, leaves, terminations. Partner with HR to comply with federal, state regulations, company policies, conduct investigations, and maintain records. Payroll Timely and accurate submission of weekly employee time records via payroll system; review UKG for missed punches and attendance management; track PTO, holiday pay, bereavement, jury duty, and other leaves. Maintain confidentiality of compensation information. Order to Payment Support accounts receivable through shared services; provide necessary information and manage days sales outstanding. Act as point of contact for high‑risk customers; assist in resolving collections; prepare credit memos with appropriate approvals. Complete and submit new customer setup forms to centralized shared services. Ensure daily and accurate invoicing of shipped product and submit supporting data to AR. Procure to Pay Partner with plant management to create and submit purchase orders in the ERP system; verify budget limits and account allocation. Upload accounts payable batches; enter receipt of goods and vendor invoices timely; complete new vendor and customer forms with required paperwork and approvals. Month‑End Reporting Submit all month‑end reports accurately and on time as directed by Regional Controller, shared services, and HR. Compile reports such as PIS report, month‑end pack (AX plants), electricity and natural gas meter readings, and shipped not invoiced report. Provide accurate reporting of accounting daily, weekly, and monthly numbers in partnership with leadership. Update corporate cadence with sales and aging reports; perform weekly and monthly sales reconciliations. General Supervise front‑office staff as appropriate. Support regional initiatives, information requests, and backup assistance. Answer telephones, process mail, and manage day‑to‑day office operations. Assist with order entry of customer orders and customer quotes, pricing, and capital expenditures. Manage contractor services such as lawn care, snow removal, and building maintenance. Organize employee events (company meetings and holiday parties). Assist with facilitation of audits, including ISO, AS9100, NADCAP, and safety. Submit expense reports through Concur for plant expenses. Support ITAR‑related plant procedures. Perform any other tasks as assigned. Qualifications US citizen or Permanent Resident Card holder to satisfy ITAR compliance requirements. Associate degree or equivalent experience preferred. Five years of general office, accounting, and finance experience. Knowledge of employment laws; familiarity with company policies, practices, and procedures. Proficiency in ERP and database systems. Strong verbal and written communication skills in English. Supervisory skills and ability to direct and prioritize work of others. High proficiency with Microsoft Office (Excel, Word, Outlook). Comfortable working in a dotted‑line reporting environment with accounting, finance, and HR. Teamwork, communication, and cooperation skills; ability to meet plant goals. Excellent organizational and multitasking skills; prioritize workflow. Ability to guide, lead, and direct employee‑relation activities and meetings across all shifts. Physical and Mental Demands Work in sitting or standing position for extended periods in an industrial environment. Manual dexterity for data entry. Ability to bend, pull, stoop, and reach as needed. Lift up to 35 lbs. Possible exposure to heat, fumes, noise, humidity. Cognitive and mental capacity to perform essential functions. Effective oral and written communication. Visual acuity to read documents and screens. Auditory ability for in‑person and phone communication. The statements herein are intended to describe the general nature and levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Bodycote reserves the right to revise or change job duties and responsibilities as needed. Equal Opportunity Employer Statement Bodycote is an Equal Opportunity Employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state, and local laws. #J-18808-Ljbffr