SALES DEVELOPMENT REP - INSIDE SALES, HOSPITALITY REMOTE)

Overview Canteen Salary: $65,000 - $72,000 + incentives Location: Remote, will work Eastern & Central Time Zone schedule The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: About Canteen: Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen. Job Summary The Sales Development Representative (SDR) plays a critical role in generating qualified sales opportunities and filling the top of the sales funnel within a defined territory in the Eastern and Central Time Zones supporting Canteen. This role focuses on outbound prospecting, utilizing research, strategic outreach, and personalized messaging to schedule meetings for our outside sales team. The SDR partners closely with sales and marketing to identify targets, engage prospects, and drive pipeline growth through persistence and relevance. The ideal candidate will have a hospitality background (hotels, conventions, corporate travel, etc.) who understands business needs and operational complexity. More importantly, the candidate should have excellent communication skills with strong executive presence along with drive, coachability, resilience, and accountability. The right person will be commercially minded and comfortable in a fast-paced, performance-driven environment.

ROLE & RESPONSIBILITIES

Own the top of the funnel by identifying, engaging, and qualifying prospective clients through strategic, multi-channel outbound outreach (phone, email, social media, etc.). Partner with Regional Sales Directors to align on territory strategy, build target lists, and secure high-quality meetings with decision-makers. Conduct thorough research on organizations and contacts to personalize outreach and position Compass Group’s value effectively. Utilize CRM and sales tools to manage workflows, track performance, and maintain clean, up-to-date data on all activities and opportunities. Leverage marketing assets and collaborate with creative teams to craft compelling messaging tailored to prospect needs and industry trends. Analyze campaign and outreach performance to adjust strategies, improve results, and share actionable insights with team members. Stay informed on market shifts, industry updates, and competitor positioning to enhance messaging and improve prospect engagement. Demonstrate professionalism, persistence, and adaptability in all interactions—balancing high activity levels with thoughtful, personalized execution. Exceed activity and conversion targets by consistently applying sales acumen, curiosity, and critical thinking to drive pipeline growth.

CORE COMPETENCIES

Effective Communication, Sales Acumen, Resilience, Adaptability, Collaboration, Pipeline Management, Ethical Judgement and Integrity, Self-Discipline, Results-Driven (consistently achieving and exceeding quota), Initiative, Persistence, Curiosity, Critical Thinking, Coachability and Continuous Learning

KEY SKILLS

Prospecting Lead Qualification Strategic Questioning Objection Handling Relevant and Personalized Messaging Proficiency in CRM and Tech Tool Stack Active Listening Organization Research and Analysis Persuasive Time and Priority Management

QUALIFICATIONS

Bachelor’s degree preferred or equivalent professional experience 1–2 years of outbound prospecting or business development experience (preferred) Demonstrated success in high-volume outreach environments (phone, email, social, video) Proficient with CRM systems and common sales tools Strong written and verbal communication skills Organized, self-motivated, and comfortable working remotely Confident handling objections and engaging decision-makers Quick learner who thrives in a fast-paced, evolving environment Benefits Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. About Compass Group Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Req ID:1514528 Canteen #J-18808-Ljbffr Canteen North America