Accounts Receivable Specialist

Job Description

Job Description

We are looking for an Accounts Receivable Specialist to join a chemicals manufacturing organization in Glen Allen, Virginia on a contract-hire basis. This position focuses on reviewing customer balances, resolving account discrepancies, and supporting the timely collection of outstanding receivables. The ideal candidate brings strong analytical skills, sound accounting knowledge, and the ability to work independently while collaborating effectively with internal teams and customers.

Responsibilities:

• Investigate customer account activity across multiple systems to identify discrepancies and complete detailed reconciliations using supporting documentation.

• Partner with customers and internal departments to resolve imbalances, clear outstanding issues, and maintain accurate account records.

• Manage overdue receivables by following up on past-due balances, discussing payment arrangements, and helping drive timely collections.

• Address billing questions, payment variances, proof-of-delivery requests, and statement inquiries with clear and thorough communication.

• Review purchase orders, contracts, and related agreements to confirm proper billing setup and account alignment.

• Handle disputed items through resolution, document underlying causes, and help prevent repeat issues.

• Contribute to ongoing account cleanup efforts while maintaining account accuracy and supporting stable day-to-day operations.

• Evaluate escalated collection matters, provide input on account collectability, and recommend next steps such as write-offs or further recovery action.

• Suggest practical process enhancements that reduce recurring reconciliation issues and improve accounts receivable performance.

• Support a collaborative team environment by sharing updates, communicating effectively, and assisting with knowledge transfer when needed.

• 3-5 years of experience in accounts receivable, account reconciliation, collections, or a closely related finance function.
• Working knowledge of Microsoft Dynamics 365 Finance & Operations or comparable accounting software.
• Strong understanding of billing processes, rejection reporting, and resolution of payment discrepancies.
• Proficiency in Microsoft Excel, including functions such as pivot tables and VLOOKUP.
• Ability to apply core accounting principles when reviewing customer activity and interpreting financial information.
• Strong research and problem-solving skills with the ability to reconcile complex customer accounts accurately.
• Effective communication skills for working with customers and cross-functional internal teams.
• Comfortable working independently while managing multiple priorities in a deadline-driven environment.