Sales Manager

Description

Renaissance Des Moines Savery Hotel , managed by StepStone Hospitality , is seeking a highly motivated and engaging Sales Manager to join our team. This key role will drive overall sales growth, while delivering exceptional guest experiences.

· Comprehensive knowledge of market position, banquet and food and beverage revenues, pricing and rate structures, sales strategies, yield management, booking trends, and future hotel planning.

· Work closely with clients to develop all details of all banquet functions.

· Be fully knowledgeable of competitive markets outside the area.

· Be fully knowledgeable of the capabilities and limitations of the hotel and departments that may impact sales strategies

· Follow Sales policies and procedures as developed in the annual Marketing plan

· Make personal sales calls

· Conduct site tours for potential clients

· Maintain professionalism in problem situations.

· Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc.

· Upsell to improve revenue generation on property.

· Attend trade shows, industry and local events that create opportunities for networking

· Develop creative marketing techniques

· Achieve and exceed individual and team annual goals as established by the annual Marketing plan.

· Be fully knowledgeable of the role of rooms merchandising as it pertains to overall revenue and to periodically evaluate, assess and revise the parameters of the program.

· Achieve budgeted revenues and expenses and maximize profitability related to the sales department.

· Maintain correct procedures for credit control, financial transactions, and security of financial assets.

· Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.

· Ability to accurately use various office and sales software. 

Requirements

· Minimum lifting of 20 pounds.

· Pushing, bending, stooping, upward reaching, manual dexterity.

· Hearing, writing, typing.

· Minimum pulling of 20 pounds.

· Other duties may be assigned. 

  Stepstone Hospitality and the Renaissance Des Moines Savery Hotel are Equal Opportunity Employers - EOE/M/F/D/V