Program Manager

Job Title

Development and interpretation of guidance on program planning and evaluation of assigned programs, serves as a primary technical/operational consultant for development and implementation of policies, procedures, and operations related to new and existing programs and initiatives.

Performs policy analysis and serves as decision-maker and senior bureau advisor for agency engagement and partnering with external health care organizations.

Monitors development of legislation, regulatory guidance, and policy directives for assigned programs.

Evaluates programs against short- and long-range objectives to develop effective bureau-level policies and support strategic planning and change management.

Articulates and investigates policy options for program customers and planning and implementation of decisions.

Defines or redefines critical problems and advises management of advantages and disadvantages of approaches.

Reviews program policies for consistency with policy direction of management and to identify needed areas of analysis.

Manages development of projects to identify, review, and analyze new legislation, executive directives, policy, procedures, and practices.

Plans, organizes, directs, coordinates, controls, reviews, evaluates, and improves resource support operations.

Analysis of performance data utilizing qualitative and quantitative methods to assess program effectiveness and develop recommendations to improve programs based on interpretation of tangible data (e.g., trends, anomalies) as well as data based on prediction and assumption.

Develops reports and analyses for various organizational/governmental levels (e.g., bureau, agency, Congress). Provides statistical expertise and guidance in analyzing bureau databases.

Develops and implements new business functions and processes. Identifies requirements, originates new techniques, establishes criteria, develops new data reporting requirements, and creates corresponding collection and reporting tools.

Performs quality assurance/control work involving systematic prevention of defects and nonconformance to regulations and standards.

Monitors qualitative and quantitative measurements to identify quality program trends. Identifies areas requiring further analysis, and identifies resolution paths.

Identifies unsatisfactory trends and conditions and develops correction plans for factors that may contribute to defective work processes or products.

Supports budget and financial management reviews and activities.

Performs substantial lead duties over a small team. Serves as a senior advisor for special population program matters.

Ensures the organization's strategic plan, mission, vision, and values are communicated and integrated into team strategies, goals, objectives, work plans, and work products and services.

Articulates and communicates assignments, projects, problems, actionable events, milestones, and/or program issues under review and deadlines and time frames for completion to the team.

Other duties as assigned.

Work Schedule: M-F 8:00 am - 4:30 pm Compressed/Flexible: May be available at management's decision. Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to the in-person work mandate in their current position. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer.