Secretary I

The City of Solon has an opening for a full-time Secretary I position in the Building Department to support daily operations within the Building Department. This position serves as a key point of contact for residents, contractors, and applicants, assisting with permit processing, inspections, records management, and administrative support functions. Key Responsibilities: Coordinate the intake, tracking, and processing of building and development permits. Provide excellent customer service by assisting the public with permit and inspection inquiries. Review permit applications and related documents for completeness and accuracy. Maintain records, databases, reports, and departmental files. Utilize permitting software, Microsoft Office applications, and document management systems. Answer phones, greet visitors, prepare correspondence, and support daily office operations. Assist with rental inspection programs and other Planning and Community Development initiatives. Support departmental projects and collaborate with staff to ensure efficient operations. Qualifications: High school diploma or GED required. Minimum one (1) year of office, administrative, clerical, customer service, records management, or related experience. Strong organizational, communication, and customer service skills. Ability to manage multiple tasks while maintaining accuracy and attention to detail. Proficiency with standard office software and willingness to learn permitting and inspection systems. Experience in municipal, building, planning, construction, or public-facing environments is preferred but not required. This position offers a starting rate of $21.2916/hour. City benefits include medical, prescription, dental, and vision. Additional benefits include membership in the Ohio Public Employee Retirement System, life insurance, vacation, sick leave accruals, and select paid holidays. Applicants must complete and submit an application, along with resume online by visiting the City of Solon website at Click on the "Apply Online" link or visit the Human Resources webpage for more information. This posting will remain open until the position is filled. The names of all candidates are subject to public disclosure upon request. The City of Solon is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, gender, religion, age, sex, sexual orientation, gender identity, genetic information, ancestry, disability or military/veteran status in employment or provision of services. Individuals applying and requiring special accommodations regarding disabilities should contact the Human Resources Department. Apply Online