Deal Desk Analyst - Contract

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values - Be an Owner, Growth Mindset, Run as One, Transparency - to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies , and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront's Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work . With a global presence- including offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide- we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! Iterable is looking for a contract Deal Desk Analyst to join its growing team. This is a hands-on position that will be critical to enhance company contract execution. In this role, you will ensure that all contracts in our queue are reviewed, structured, consistently evaluated, approved, and closed as quickly and efficiently as possible. Only candidates based on the west coast / PST time zone will be considered for this role with a preference for candidates located in the SF Bay area. In this role you’ll get to: Review pricing and contract structure to ensure alignment with business, legal, and finance requirements Calculate margins on deals to ensure each opportunity is meeting gross margin targets Enforce best practices for the quoting process, pricing guidelines, and overall Deal Desk processes Escalate approvals to the appropriate business partners and functions for review and approval Help support sales with quote and order form creation, including making edits inside of the CPQ system and manually updating order forms Help ensure accuracy of internal documentation relating to standard operating procedures We are looking for people who have: Experience in a Revenue Operations role Experience in Salesforce/CRM Can be self-sufficient and detail-oriented, especially during crunch time Able to collaborate with multiple functions Willingness and eagerness to learn on the job Ability to work and adapt to change in a fast-paced environment Strong Microsoft Office, GSuite, and Adobe skills Bonus Points: Previous experience in Deal Desk Previous experience with email marketing, push, or SMS software Previous experience with quoting (CPQ) The anticipated US hourly pay rate for this contract position is $30.00 - $35.00 per hour. Please note: As this is a 6-month contract role, it is not eligible for the benefits, equity, or perk programs offered to permanent employees. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr Doist