Mid-Market Account Manager
Virtual Vocations Inc
Managing a portfolio of mid-market clients, the full-time Mid-Market Account Manager will cultivate existing accounts and collaborate with sales to drive customer growth, retention, and satisfaction in a primarily remote role. Key responsibilities Implement account strategy and revenue forecasting to enhance customer retention and growth Deliver quarterly business reviews and represent the Customer Success team in meetings Generate new opportunities and secure contract renewals within assigned accounts Required qualifications 3+ years of experience in Account Management, Customer Success, or Sales Proven success in customer retention and revenue generation through upselling Experience in the alarm, video, and/or managed network space preferred Comfortable using CRM tools and technology platforms Bachelor's degree preferred
Vacancy posted 1 day ago
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