Solution Adoption Enrollment Specialist, Strategic Accounts

About This Position This role is responsible for assisting our clients with the end-to-end process of completing enrollments in order to submit and receive electronic EDI transactions. What You'll Do Acquire in-depth knowledge and understanding of the entire enrollment process Facilitate the enrollment process for our complex/strategic accounts during the Implementation process Understand customer needs and be able to proactively identify potential enrollment issues based on this information Track and follow-up with clients, payers and intermediaries to ensure timely completion of all enrollments Facilitate resolution of payer approvals and denials Prioritize multiple tasks and projects under aggressive time constraints Perform other duties and/or projects as assigned by management within the area of responsibility and control Waystar Perks Competitive total rewards (base salary + bonus, if applicable) Customizable benefits package (3 medical plans with Health Saving Account company match) We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays Paid parental leave (including maternity + paternity leave) Education assistance opportunities and free LinkedIn Learning access Free mental health and family planning programs, including adoption assistance and fertility support 401(K) program with company match Pet insurance Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Job Category: Customer Support Job Type: Full time Req ID: R3247 #J-18808-Ljbffr Waystar