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Office Administrator

$18 - $22 per hour

Sunset Park Community Services

Job Description

Office Administrator

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Position Type: Full-Time

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Location: 241 37th Street, Brooklyn NY (Industry City)

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Schedule: 10-6pm, M-F

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Salary: $18-22/hr

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Position Overview:

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Sunset Park Community Services is seeking a reliable, compassionate, and organized Office Administrator to join our team. The Office Administrator serves as an important first point of contact for clients, families, providers, and community partners and plays a key role in ensuring the clinic operates smoothly and efficiently.

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The ideal candidate will be professional, welcoming, detail-oriented, and eager to support their community!

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Responsibilities:

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Front Desk & Client Support

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  • Greet clients and visitors in a warm, professional, and welcoming manner.
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  • Answer and direct incoming phone calls and respond to client inquiries.
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  • Schedule and coordinate client appointments, providing appointment reminder calls, texts, or other outreach to clients.
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  • Monitor the clinic's fax and ensure documents are routed to the appropriate staff members.
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  • Maintain organized administrative records and correspondence.
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Insurance & Payments

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  • Check client insurance eligibility and assist with identifying insurance-related issues.
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  • Collect copayments and other applicable client payments maintaining accurate payment records.
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Community Outreach

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  • Assist with developing and maintaining relationships with community organizations, referral sources, and other partners.
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  • Distribute outreach materials and represent the clinic professionally at community events and activities.
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Staff Recruitment & Administrative Support

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  • Assist with staff recruitment and onboarding activities, including posting job openings, coordinating interviews, and communicating with candidates.
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Qualifications:

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  • College degree preferred, High School diploma or equivalent required.
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  • Experience with an EMR/EHR system is preferred.
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  • Interest in mental health or healthcare is preferred.
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  • Bilingual preferred
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  • Dependable, punctual, and able to work effectively as part of a growing team.
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Vacancy posted 24 days ago
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