Patient Care Coordinator

Job Description

Job Description

Responsibilities:

• Perform clinical duties under the supervision of a provider in a high-volume, patient-centered medical clinic including Remote Therapeutic Monitoring (RTM), Chronic Care Management (CCM), Fall Risk Assessments, and TM Flow (Autonomic Nervous System Testing), amongst others as deemed necessary by providers.
• Assist providers; escort patients to testing rooms, interview patients, measure vital statistics, and document the electronic record based on the results of this testing.
• Give instructions to patients per provider's orders or based on testing results.
• Assist patients with utilizing a phone application for easy access and communication in regards to RTM and CCM mentioned above.
• Preparing future schedules to determine eligible patients for enrollment in the above programs.

Skills:

• Exceptional customer service and critical thinking; ability to maintain effective and organized systems to ensure timely patient flow; ability to multitask; capable of standing, walking, lifting, and other physical tasks as needed for prolonged periods.

Minimum Requirements:

• High school graduate or equivalent; certified Medical Assistant or equivalent work experience preferred; computer literacy; ability to stand, walk, lift, climb, and other physical tasks as needed.
• Medical Assistant experience preferred.

Benefits:

• 401(k).
• Dental insurance.
• Health insurance.
• Paid time off.

Schedule:

• Monday- Friday 7:45 am- 4:30 pm.

Office Locations:

• 405 Silverside Road Wilmington, DE.
• 3105 Limestone Road Wilmington, DE.

Education:

• High school or equivalent (required).

Experience:

• Medical Assisting/Medical Office: 1 year (preferred).