Director - Revenue Operations

ScaleOps, the leader in real-time automated cloud resource management, is revolutionizing how DevOps teams manage their cloud-native application infrastructures. Backed by venture capital and software industry titans, ScaleOps’ platform removes the organizational friction between application owners and DevOps teams by fully automating the resource management process to meet real-time demand. 

The ScaleOps platform dynamically manages the application’s resource allocation, eliminating the need for manual intervention. The result is improved application performance, 60%- 80% cloud cost savings, and a fully automated allocation process. 

With well over $20 million in backing, ScaleOps has seen tremendous business growth, attracting global industry leaders to its customer base. ScaleOps automatically manages the production environments of over 50 enterprises, including Wiz, CATO Networks, Outreach, SentinelOne, Maxar, Playtika, Orca Security, EQ Bank, Outbrain, PayU, and Noname.

We are rapidly expanding and seeking an experienced, technologically savvy RevOps Lead with a foundational understanding of and passion for Sales Operations. This role is ideal for individuals looking to immerse themselves in the world of B2D, leveraging tools like Salesforce, Jira, Outreach, HubSpot, and more to drive operational excellence and client satisfaction.

Here’s what you’ll be doing

You will be the right-hand person for the Director of Operation and the key accelerator for our GTM teams: Marketing, Sales, and Business Development. Your role encompasses data, systems, and processes:

Translate business needs into actionable solutions.

You will create & maintain systems that produce the data necessary to run our GTM teams and make regular strategic decisions

Support GTM leadership with analysis, research, and planning on strategic and tactical projects for the department

Collect, analyze, and interpret data to provide valuable insights and recommendations that enhance overall business performance

Play a lead role in uncovering, developing, scoping, implementing, and driving adoption for technology and process changes that increase the efficiency of our GTM teams

Create and manage all internal dashboards and reporting needed for various stakeholders, such as the executive team, department heads, team members, etc.

Create & implement processes to improve data quality in Salesforce and all other systems in our tech stack

Build reports & dashboards in Salesforce and other platforms as needed

Support Sales & Operations Planning with deep demand & channel insights and data

Create & maintain strong documentation for systems & processes to keep GTM and technical teams up to date and accountable to the latest processes & expectations

REQUIREMENTS

• Relevant Bachelor's degree or equivalent practical experience
• Minimum 4 years of experience with revenue operations in a B2D company
• Minimum 4 years of experience working directly with Business-to-Business sales teams
• Strong Excel/Sheet/Slides knowledge
• Salesforce "Certified Administrator" certification - a plus.
• Experience with effectively communicating across organizations, geographies, and cultures
• Skilled at developing relationships and trust across cross-functional stakeholders
• Excellent communication skills, with the ability to take complex, ambiguous topics and bring structure and clarity to the revenue organization
• Excellent business acumen and problem-solving skills
• Ability to work with data and pull insights from the data
• Strategic thinker who can break down complex problems, prioritize tasks, and devise effective solutions