Administrative Assistant

Job Description

Job Description

Branch Office Support

Location: Centennial, CO
Pay Rate: $21.50/hour
Hours: Monday–Friday, 8:30 AM–5:00 PM
Work Arrangement: On-site — not eligible for telecommuting

Position Overview

We are seeking a dependable and organized Branch Office Support professional to assist the Branch Office and Branch Manager. This position provides a combination of front-office customer service, administrative support, patient scheduling, documentation, and equipment-related duties in a healthcare environment.

Key Responsibilities

• Provide reception services and serve as the first point of contact for patients and visitors by phone and in person.
• Work with the Sales team to complete required patient documentation.
• Assist with patient intakes and review ACIS screens to support customers.
• Confirm patient delivery appointments and complete post-delivery work order confirmation and data entry.
• Assist with scheduling and coordination of Positive Airway Pressure (PAP) classes, including preparing paperwork and instructions.
• Perform downloads from respiratory recording devices such as apnea monitors, oximeters, and CPAP devices as directed.
• Perform functional testing of certain respiratory equipment as required.
• Support the overnight oximetry program.
• Handle requests for audits and documentation.
• Collect billing and credit card information when needed.
• Scan, file, fax, and maintain patient records.
• Assist with warehouse and patient equipment preparation, including equipment setup and returns.
• Explain paperwork, insurance information, and out-of-pocket expenses to patients.
• Process payments and assist with daily receivables reconciliation.
• Make outbound customer satisfaction calls to patients and referral sources.
• Order office supplies and inventory as needed.
• Perform other duties and administrative tasks as assigned.

Qualifications

• High school diploma or GED required
• 2+ years of office-related experience
• Strong customer service and communication skills
• Excellent attention to detail and organizational skills
• Comfortable working with computers and entering data accurately
• Ability to handle confidential patient and billing information professionally
• Healthcare, medical office, or DME experience is a plus

Why Consider This Opportunity?

• $21.50/hour
• Consistent Monday–Friday, 8:30 AM–5:00 PM schedule
• Healthcare-focused office environment
• Opportunity to gain experience supporting patients and branch operations
• Variety of administrative, customer service, and equipment-support responsibilities

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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