Executive Assistant

Who We Are At PEMCO, we’re all about people – our customers, our employees, and the community. We’re a mutual insurance company owned by our Northwest policyholders and provide auto, home, renters, and boat coverage. Recognized by Forbes as one of America’s Best Insurance Companies in both Auto and Home for 2025, and by Newsweek as one of America’s Greatest Midsize Workplaces 2025, we are consistently recognized for our outstanding customer service, employee expertise, community partnerships, and social impact programs. Job Description PEMCO is seeking an Executive Assistant to support our senior leaders, enabling them to focus on organizational priorities and decision making. The role manages complex calendars, coordinates cross‑functional communications, prepares executive‑level materials, and oversees logistics for meetings, projects, and initiatives. The Executive Assistant serves as a trusted partner, anticipating needs, solving problems proactively, and ensuring the leader’s time is aligned to the highest‑value activities. What You’ll Be Doing Provide comprehensive administrative support for assigned executives, including calendaring, inbox triage, document preparation, project coordination, meeting & event planning, travel arrangements, expense reporting, and logistical support. Handle high‑volume competing requests from seven executives and ad‑hoc support for twenty senior leaders. Coordinate dynamic and complex calendars, scheduling appointments while balancing priorities. Exercise discretion in handling requests for time with executives and directors. Provide onsite support for monthly, quarterly, and annual events such as Executive Business Reviews, Performance Reviews, Executive Advances, and the Insurance Industry Day. Manage travel, including detailed itineraries, accommodations, venues, and contingency planning. Negotiate corporate travel and venue rates and procure support materials for corporate events. Establish and maintain an organized information system for correspondence and records. Conduct research, collect background material, and prepare data for reports and presentations. Anticipate needs and manage agendas, timelines, and workflow to prepare the executive team for internal and external meetings. Support and coordinate special projects related to department and company goals, civic organizations, committees, fundraising, and social functions. Represent executives in internal and external interactions and liaise between leaders, employees, and the community. Identify opportunities to improve processes for efficiency and scale, while ensuring confidentiality and discretion. Compile spreadsheets and other materials as needed; may supervise a support assistant. Demonstrate behaviors consistent with PEMCO’s policies, values, code of ethics, and business conduct. Actively support the PEMCO brand and seek top talent to join our mission to “Worry Less and Live More.” Other duties as assigned. What You'll Bring 10+ years of experience in an administrative or executive assistant role with increasing responsibility. High integrity and discretion in confidential situations. Clear verbal and written communication skills in both technical and non‑technical language. Calm composure under pressure, resilience, and ability to lead through ambiguity. Excellent time‑management and multitasking abilities. Cross‑functional organizational savvy, critical thinking, and keen listening skills. Proficiency in digital tools and safe online practices, including Microsoft Office (Excel, Word, PowerPoint, Outlook). Experience using Smartsheet preferred. Team‑player attitude with responsive, flexible collaboration. Service orientation focused on internal and external customer experience. Growth mindset; sees challenges as learning opportunities. Complex problem‑solving in ambiguous settings. Agility in handling risk, uncertainty, and change. What We Value Make Agile Decisions: Define desired outcomes, use inclusive approaches, and pivot decisions quickly. Build Trust: Listen, communicate directly, and engage in healthy debate. Own Results: Commit, define metrics, anticipate risks, and take accountability. Empower Execution: Act with initiative, mastery, and purpose. Explore Fearlessly: Test, learn, fail fast, and continuously improve. Value People: Respect dignity, show empathy, and recognize people in real time. Physical Demands Office work involves sitting or standing at a desk most of the time, using a stand‑up/sit‑down adjustable desk. Occasionally lift, carry, push, or pull objects up to 10 pounds; repetitive motions, finger grasping, walking, and standing are required occasionally. Working Conditions May work close to other people. On‑call 24/7. Flexible schedule to meet business needs. Requires close visual acuity for data analysis, screen viewing, and reading. Must be on site during specified core hours. Must support monthly, quarterly, and annual events on site. Work indoors in controlled conditions. Occasional travel may be required. Compensation Greater Seattle area target pay range: $87,406–$106,830; full range $72,839–$121,398. Outside Greater Seattle area target pay range: $77,138–$94,280; full range $64,282–$107,136. Benefits Medical, dental, and vision plans for employees and eligible family members with employer premium cost shares. Basic life, accidental death & dismemberment insurance, long‑term and short‑term disability coverages. 401(k) plan with generous employer match (2 for 1 on the first 6% employee pre‑tax or Roth deferral, up to federal maximums). Paid leave: 10 days new‑hire vacation, up to 25 days based on tenure; 4 personal days; 8 paid holidays; 10 sick days; bereavement, jury duty, volunteer leave. Flexible Spending Accounts, Education Assistance (after 1 year), Scholarship for children, Employee Assistance Program, Well‑being program, discretionary taxable gifts and gift cards. Discounts on computer software and hardware, cell phone plans, and rental cars. Discretionary bonuses, tiered sales commissions (5–25% monthly sales), employee referral bonuses, shift differential pay. Equal Employment Opportunity PEMCO is an equal‑opportunity workplace dedicated to employment regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or veteran status. Accommodations PEMCO provides an inclusive hiring experience. If you need reasonable accommodations to apply or interview, contact us by email with your name, job reference number(s), preferred contact method, and a brief description of the accommodation needed. Applicants Have Rights Under Federal Employment Laws Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Employee Polygraph Protection Act (EPPA) #J-18808-Ljbffr