Customer Success Executive

Driving post-sales success for key accounts, the full-time Customer Success Executive will lead customer transformation initiatives, foster relationships with C-level executives, and collaborate strategically to ensure predictable renewals and maximize business impact in a remote work environment. Key responsibilities Own and lead the customer's post-sales transformation, aligning offerings to customer goals and delivering industry thought-leadership Partner with Account Executives to create and execute integrated strategies that deliver long-term value for customers and the organization Proactively identify risks to success and develop strategies with customers and internal teams to ensure smooth value realization Required qualifications BA/BS or equivalent required; Master's degree preferred Minimum of 12 years in management consulting or leadership roles focused on technology-enabled business transformations Demonstrated success in running large-scale strategic accounts and exceeding business objectives Strong experience building relationships with C-level business leaders in large enterprises Proven ability to thrive in rapidly changing environments and adapt strategies accordingly