Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Director, Client Service - MarSci

$120.2k - $140k
Full-time

Kantar

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply... Job Details Job Title: Director, Marketing Science Location(s) Hybrid: Chicago, IL, Atlanta, GA, Detroit, MI, New York, NY Role Overview We are seeking a highly motivated Director of Marketing Science to support our Media Team’s analytics and measurement function. In this role, you will partner closely with senior leadership to bring cross-channel media measurement strategy to life through execution, account leadership, and actionable insights. You will help design and deliver cross-channel measurement solutions -encompassing digital, social, search, linear TV, streaming, and more - leveraging methodologies such as multi-touch attribution, test-and-learn experimentation, and media effectiveness measurement. You will play a critical role in translating advanced analytics into clear recommendations that influence media investment decisions and improve campaign performance. Key Responsibilities Execution & Measurement Delivery Lead the execution of cross-channel media measurement plans, ensuring alignment with broader strategy and business objectives Translate measurement frameworks into practical, client-ready outputs (analyses, dashboards, presentations) Support campaign and always-on programs with ongoing performance analysis and optimization recommendations Marketing Mix Modeling & Attribution Support the application of multi-touch attribution methodologies to quantify channel contribution and inform media investment decisions Partner with Analytics stakeholders to ensure outputs are effectively integrated into planning and optimization workflows Maintain a strong working understanding of Marketing Mix Modeling (MMM) methodologies, including how LIFT/LIFT+ solutions complement MMM and broader ROI measurement tools, and help inform opportunities for future integration or enhancement Experimentation & Incrementality Design and execute test-and-learn initiatives, including A/B tests, lift studies, and incrementality analyses Ensure strong experimental design and interpretation of results to provide clear, actionable recommendations Insights & Storytelling Translate complex analytical outputs into clear, concise insights and recommendations for internal and client stakeholders Develop presentations and materials that connect measurement outcomes to business impact and media and creative optimization opportunities Cross-Functional Partnership Work closely with media strategy, activation, analytics, and client teams to ensure measurement is embedded in planning and decision-making Act as a day-to-day marketing science lead on key accounts, ensuring deliverables are timely, accurate, and impactful Team Contribution & Development Provide informal mentorship and coaching to junior team members as a subject matter resource Contribute to building team capabilities through knowledge sharing and best practice development Take direction from senior leadership and proactively identify opportunities to improve execution, workflows, and outputs Qualifications & Experience 8–12 years of experience in marketing science, marketing analytics, or media measurement (agency or brand-side) Strong working knowledge of cross-channel media measurement, including attribution, experimentation, and ROI analysis Familiarity with Marketing Mix Modeling concepts and how different measurement approaches complement one another Experience supporting data-driven media planning and optimization across digital and/or traditional channels Strong analytical skills, including experience with quantitative analysis and data interpretation Ability to translate data into clear, actionable insights for business and client stakeholders Collaborative, team-oriented mindset with the ability to influence without direct authority Bachelor's degree in a relevant field (e.g., Statistics, Economics, Marketing, Business); advanced degree a plus Success in this role means consistently delivering high-quality, reliable measurement outputs that drive confident media decisions, while seamlessly bridging strategy and execution to ensure frameworks are not just designed, but fully operationalized. It involves building strong trust with cross-functional partners through clear communication, accountability, and follow-through, and contributing to a scalable, consistent approach to marketing science delivery that elevates both impact and efficiency across the organization. Kantar Benefits We provide a comprehensive, highly competitive benefits package, including Medical plans with comprehensive, affordable coverage for a range of health services Health Savings Account/FSA Dental, Vision and benefits to cover unique healthcare needs Wellness Program 401k with match Tuition Reimbursement, Commuter benefits Unlimited PTO Why join Kantar? We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager The salary range for this role is $120,200 - $140,000 USD Annual. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow. LI-HB1 Location New York, World Trade CenterUnited States of America Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow. KANTAR Kantar is the world’s leading AI-native marketing data and analytics business and an indispensable brand partner to the world’s top companies. We combine the most meaningful attitudinal and behavioural data with deep expertise and advanced analytics to uncover how people think and act. We help clients understand what has happened and why and how to shape the marketing strategies that shape their future. For information about how Kantar processes your personal data in the job application process, please click here to read our candidate privacy notice.

Vacancy posted 15 hours ago
Similar jobs that could be interesting for youBased on the Director, Client Service - MarSci in Chicago, IL vacancy
  • Clearwater Analytics (CWAN) in Chicago seeks a leader in the Client Servicing Division who will oversee teams and enhance client servicing effectiveness. This role demands deep asset management expertise and proficiency in investment accounting. The ideal candidate drives... 
    Suggested

    Clearwater Analytics (CWAN)

    Chicago, IL
    2 days ago
  • $124.9k - $170.4k

    Senior Director, Media Client Service Location: Hybrid - Atlanta, GA; Boston, MA; Chicago, IL; Norwalk, CT; Detroit, MI About the role The Senior Director leads a strategic book of business within a broader practice portfolio, combining deep media effectiveness research... 
    Suggested

    Kantar Group Limited

    Chicago, IL
    2 days ago
  • Senior Director, Head of Client Operations We are seeking a highly motivated and experienced Senior Director, Head of Client Operations for AIM...  ...Investment Management) to lead and scale the firm’s client service and operational infrastructure. The ideal candidate will oversee... 
    Suggested

    Advyzon

    Chicago, IL
    22 hours ago
  • $97.4k - $119k

     ...new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply... Job Details Director, Media Client Service Location (Hybrid): Chicago, IL About the Role We’re looking for a research-first, media-savvy Director to lead end-to-... 
    Suggested
    Full time
    Work experience placement
    Live in
    Work at office
    Flexible hours
    Shift work

    Kantar

    Chicago, IL
    15 hours ago
  • About the Role Terrificleadership opportunity as Director of Commercial Insurance Operations and Client Service for an insurance agency in Chicago. You’re involved with all facets of the division’s daily activities including personnel management, learning and development... 
    Suggested

    Capstone Search Group Inc

    Chicago, IL
    4 days ago
  •  ...our commitment to deliver an unparalleled client experience. With clients at the heart of...  ..., safety and security solutions and services.   As a Program Manager you will manage...  ...support of Installation Managers and Directors efforts in customer service relationship... 
    Temporary work

    Securitas Technology

    Blue Island, IL
    22 hours ago
  •  ...Managing Director, Private Equity Client Coverage About the Company Prominent strategic advisory consultancy Industry Management Consulting Type Privately Held About the Role The Company is in search of a Director/Managing Director for... 

    Confidential

    Chicago, IL
    1 day ago
  • $135k - $150k

    Circana in Chicago, IL is seeking a Sr. Director, Client Sales & Insights. This role requires a strategic partnership with senior client stakeholders to translate complex business questions into actionable insights that drive measurable growth. Ideal candidates will have... 
    2 days per week

    Circana

    Chicago, IL
    1 day ago
  •  ...and private markets worldwide, with $1.533 trillion in AUM.* Our clients include individual savers, pension scheme members and global...  ...across Investments, Distribution, Legal, Compliance, and Client Service Operations (CSO) teams to support onboarding delivery and maintain... 
    Full time
    Temporary work
    Local area
    Worldwide
    Flexible hours

    L&G – Asset Management, America

    Chicago, IL
    2 days ago
  • $206k - $235.1k

    Director, Client Support As the Director of Client Support, you will serve as a strategic "leader of leaders," driving operational excellence and high-touch service for our Enterprise Partner Support organization. In this senior executive role, you will champion a client... 
    Full time
    Part time
    Local area

    COMFORT SYSTEMS

    Chicago, IL
    4 days ago
  • Director, Client Success About Us WovenWorks is a forward-thinking, design-driven agency where strategy, creativity, and ambition unite to...  ...uncover opportunities to expand project scope, introduce new services, and increase wallet share year-over-year. You’ll ensure the... 
    Work at office

    WovenWorks

    Chicago, IL
    22 hours ago
  • A leading consulting firm is seeking a Director, Client Development in Chicago. The candidate will drive market revenue through new business development and managing client relationships. Key responsibilities include achieving sales goals, developing account plans, and... 

    RGP (Resources Connection)

    Chicago, IL
    2 days ago
  •  ...new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply… Job Details Manager, Client Service (Brand) Location(s): (Hybrid) Chicago, IL, Detroit, MI, New York, NY, Norwalk, CT, Chicago, IL, Atlanta, GA or Boston, MA Primary... 
    Work experience placement
    Live in
    Work at office
    Flexible hours
    Shift work

    Kantar Group Limited

    Chicago, IL
    1 day ago
  • Responsibilities include but are not limited to: Manage efforts for the Corporate and Middle Market Commercial Servicing team to provide elite service. Partner and collaborate with the leaders within the assigned market vertical (Commercial Real Estate, Corporate -Industries... 

    Valley Bank

    Chicago, IL
    2 days ago
  • $205k - $235k

    A global consulting firm seeks a Director for their AI Business Solutions team in the US. This role involves leading the development and...  .... Strong analytical skills and experience in engaging with clients are essential. The firm offers a competitive salary range of $2... 

    Ernst & Young Oman

    Chicago, IL
    22 hours ago
  • $79.1k - $96.7k

     ...Green Street. View all locations. Job Location Hybrid- , Chicago, New York City, Norwalk About the team Our media effectiveness client service team are experts in understanding the changing media landscape. They help organizations optimize their media campaigns,... 
    Work experience placement
    Work at office
    Local area
    Flexible hours
    Shift work

    Kantar Group

    Chicago, IL
    22 hours ago
  • $64.8k

     ...clinic you support is an opportunity to transform lives; helping clients feel confident, empowered, and comfortable in their own skin....  ...Experience: Enrich the lives of our clients by providing unparalleled service and personalized solutions, leaving a lasting impression that... 
    Full time

    Milan Laser

    Chicago, IL
    2 days ago
  • $250k - $325k

    Job Purpose The Sr. Managing Director, Global Client Group is responsible for developing and maintaining strategic growth initiatives related to U.S. institutional plan sponsors ex-Insurance with the goal of raising external capital across the PPM platform (Fixed Income... 
    Local area

    The Jackson National Life Insurance Company

    Chicago, IL
    4 days ago
  •  ...dedicated professional for the Loan Market Solutions Division in Chicago, IL. The successful candidate will manage loan servicing, ensuring high-touch client service and collaboration within a dynamic team. With a minimum of 7 years of higher education and work experience,... 
    Work experience placement

    Role, Inc.

    Chicago, IL
    4 days ago
  • Valley Bank in Chicago is seeking a qualified individual to manage the Corporate and Middle Market Commercial Servicing team. The role emphasizes providing elite service while training and overseeing a team of specialists in areas such as Commercial Real Estate and Healthcare... 

    Valley Bank

    Chicago, IL
    1 day ago
  • $111k - $152k

     ...seeking a Trials Manager I/II in Chicago (hybrid) to lead a team of Client Relationship Managers. This role focuses on developing high-...  ...conversions. The ideal candidate has over 3 years of client service and people management experience. The role offers a competitive... 

    AlphaSense, Inc.

    Chicago, IL
    1 day ago
  • $67k - $159.92k

     ...Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions...  ...LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with... 
    Work at office
    Local area
    Worldwide

    Baker Tilly US

    Chicago, IL
    2 days ago
  • $67k - $159.92k

     ...Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions...  ...LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with... 
    Work at office
    Local area
    Worldwide

    Baker Tilly Advisory Group, LP

    Chicago, IL
    2 days ago
  • $100k - $231.54k

     ...to simplify health care one person, one family and one community at a time. CVS Media Exchange (CMX) is hiring a Client Insights & Strategy Lead Director, reporting to the Executive Director, Client Success. In this role, you will be responsible for identifying and communicating... 
    Hourly pay
    Full time
    Temporary work
    Local area

    Hispanic Alliance for Career Enhancement

    Chicago, IL
    3 days ago
  • About Jellyfish Jellyfish is a full service global digital agency, combining strategy, creative...  ...brand and activation. We ensure our clients reach, influence and connect with the...  ...prediction. Role Overview The Group Account Director, Client Management is responsible for... 
    Temporary work
    Remote work
    Worldwide
    Flexible hours

    Jellyfish

    Chicago, IL
    22 hours ago
  • Robertson Ryan Insurance is hiring a Personal Lines Account Manager based in Oak Brook, IL. This role involves managing client accounts, ensuring excellent service, and promoting coverage based on client needs. You will be expected to handle customer inquiries intelligently... 

    Robertson Ryan Insurance

    Oak Brook, IL
    22 hours ago
  • $111k - $152k

     ...a high-performing team in Chicago. This role involves managing Client Relationship Managers, ensuring exceptional first-call experiences...  ...conversions. Candidates should have over 3 years of client service and people management experience. The compensation ranges from... 

    BetterCloud

    Chicago, IL
    4 days ago
  • $118.52k - $164.53k

    Summary The Manager, Client Accounts, will oversee billing support for senior management, lawyers, and clients, ensuring best practices...  .... Continually track team metrics to ensure the team is meeting service level requirements, analyze service level issues, and implement... 

    DLA Piper LLP (US)

    Chicago, IL
    1 day ago
  • $163k

    Senior Manager- Client Accounting Services Client Solutions - United States - Chicago, Illinois Position Summary Reporting to the Director, the Senior Manager serves as a strategic resource, leadership, and technical support within the Client Accounting Service’s Portfolio... 
    Flexible hours

    Sikich LLP

    Chicago, IL
    1 day ago
  • $137.4k - $240.4k

     ...is proud to provide innovative financial services and guidance to the world’s most...  ...we serve the world’s most sophisticated clients using leading technology and exceptional...  ...knowledge.* Assists the GFO Regional Managing Director with market strategy, competitor analysis... 
    Work at office
    Local area
    Flexible hours

    Northern Trust Corp

    Chicago, IL
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Director, Client Service - MarSci. Be the first to apply!