Collections Specialist

Job Description We are seeking a dedicated Collections Specialist to provide vital support in Accounts Receivable operations. This role involves serving as the primary point of contact for customer inquiries and managing various customer portals. You will play a key role in ensuring invoice accuracy, supporting order management activities, and contributing to process improvements. Responsibilities Serve as the primary point of contact for customer inquiries related to portal invoices and account administration. Respond to customer requests via email, phone, and customer portals in a professional and timely manner. Support order management activities and coordinate with internal departments to resolve customer issues. Maintain accurate customer records and documentation. Review customer invoices for completeness, pricing accuracy, tax requirements, and compliance with customer‑specific billing instructions. Verify purchase order details, payment terms, shipping information, and other invoice‑related data before submission. Coordinate corrections and reissuance of invoices when discrepancies are identified. Work closely with Finance, Accounts Receivable, and Sales teams to resolve billing disputes and deduction claims. Essential Skills 2+ years of Collections/Accounts Receivable experience Proficiency in collections and reconciliation processes Strong customer service skills Experience with Excel, including VLOOKUPs Experience with customer portals and EDI processes Skills & Qualifications Associate’s degree Experience with SAP or similar ERP systems Experience with various customer portals is a nice to have Job Type & Location This is a Contract position based out of Burnsville, MN. Pay And Benefits The pay range for this position is $30.00 - $35.00/hr. Requirements Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Burnsville, MN. Application Deadline This position is anticipated to close on Jul 24, 2026. Equal Opportunity Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Accommodation If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options. Legal Statements San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. #J-18808-Ljbffr Aston Carter