Technical Business Analyst
$49 per hourTemporary
Kforce is immediately seeking an experienced Technical Business Analyst in support of our enterprise telecommunications and mass media client based in Maryland Heights, MO. Key Responsibilities: People Leadership & Team Development:
- Provide day-to-day guidance, coaching, and mentoring to a team of 7 Business Analysts
- Conduct quality reviews of BA deliverables including BRDs, user stories, process flows, UI mockups, and gap analyses
- Support career development, skills growth, and performance feedback for team members
- Serve as a first point of escalation for analysts on methodology, approach, and stakeholder challenges
- Reduce key-person dependency and improve team resiliency through knowledge sharing and cross-training
- Collaborate with management on workload balancing, capacity planning, and team priorities
- Perform senior-level business analysis on complex initiatives within Field Operations
- Elicit, analyze, and document business requirements through stakeholder interviews, workshops, and research
- Develop and review business requirements documents (BRDs), functional specifications, and user stories
- Create and validate process flows, UI mockups, and gap analyses
- Ensure BA artifacts meet quality standards and align with project objectives and business needs
- Partner with product owners, developers, QA, and project managers throughout the SDLC
- Lead the team's adoption and effective use of AI tools (e.g., Amazon Kiro, Gemini, and similar platforms) for business analysis activities
- Identify opportunities to leverage AI in requirements analysis, documentation, mockup creation, and gap analysis
- Help define and refine AI-augmented workflows within the team's SDLC process
- 7+ years of experience in Business Analysis (traditional BA work: requirements elicitation, BRDs, user stories, process modeling, gap analysis)
- 2+ years of direct people management or team lead experience, including mentoring, coaching, and performance oversight
- Strong experience with SDLC methodologies (Agile, Waterfall, or hybrid)
- Demonstrated ability to review and provide constructive feedback on BA deliverables
- Excellent stakeholder management and communication skills across technical and business audiences
- Experience with process flow tools, wireframing/mockup tools, and requirements management platforms
- Bachelor's degree in Business, Information Systems, Computer Science, or related field (or equivalent experience)
- CBAP, CCBA, or similar BA certification
- Experience using AI tools (e.g., Amazon Kiro, Gemini, ChatGPT, Copilot) to support business analysis work such as document analysis, requirements drafting, or mockup generation
- Experience in telecommunications, cable, or field operations domains
- Experience leading teams through process or tooling transitions
- Familiarity with Jira, Confluence, or similar collaboration platforms
Vacancy posted 14 days ago
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