Secretary

Secretary Part Time Days

The Secretary Part Time Days will:

Answer all incoming phone lines stating name of department and identifies self. Screen incoming calls determines urgency and dispatch requests to appropriate personnel take accurate message in accordance with established department procedures.

Utilize electronic medical record and electronic scheduling system to schedule patients for appointments. Ensure that all mandatory information is collected at time of scheduling call.

Respond to majority of calls and visitors by providing information based upon relevant departmental and Hospital policies and procedures. Greet and receive visitors and patients in a courteous and professional manner.

Interact with a variety of Hospital and outside personnel in a professional manner at all times.

Retrieve phone messages and electronic logs every morning and throughout the day and responds to all call messages in a timely fashion.

Scan all documents according to hospital policy by the end of each day.

When scheduling a new patient ascertain that patient has directions to appropriate clinic. When requested/appropriate assist patients in obtaining referral and/or precertification.

Prepare for upcoming patient sessions by printing schedule looking up medical record number and pulling the medical record of each scheduled patient.

Work with physician billing staff to ensure that there is a facility/ pro fee charge ticket for each patient in accordance w/policy for patients who received services.

Maintain physician's calendar.

Requirements:

Ability to read and write well enough to type edit and proof business correspondence and prepare reports.

Two (2) years related secretarial work experience preferred. Work requires a comprehensive understanding of department/unit policies procedures and operations in order to assume non-complex administrative details such as arranging meetings and conferences answering routine questions from callers and visitors. Interpersonal skills necessary to deal effectively and courteously with a diverse group of internal callers patients and visitors as well as a limited number of external contacts. Bi-lingual skills a must.

We offer competitive base rates that are determined by many factors including job-related work experience internal equity and industry-specific market data. In addition to base salary some positions may be eligible for clinical certification pay and shift differentials. The salary range listed for exempt positions reflects full-time compensation and will be prorated based on employment status. Saint Peter's offers a robust benefits program to eligible employees that will support you and your family in working toward achieving and maintaining secure healthy lives now and into the future. Benefits include medical dental and vision insurance savings accounts voluntary benefits wellness programs and discounts paid life insurance generous 401(k) match adoption assistance back-up daycare free onsite parking and recognition rewards. You can take your career to the next level by participating in either a fully paid tuition program or our generous tuition assistance program. Learn more about our benefits by visiting our site at Saint Peter's.