Roving Affordable Lease Up Coordinator

Job Description

Job Description

Description:

Roers Companies is seeking an energetic, dedicated professional to join our team as a Roving Lease Up Coordinator.

Location: The selected Candidate Should be based in AZ and will have heavy periods of travel within AZ

About Us

Roers Companies is a 2025 USA Today Top Workplace and a national leader in multifamily real estate investment, development, construction, and property management. Headquartered in Plymouth, Minnesota, we’re on a mission to elevate multifamily housing by developing and operating market-rate and affordable apartments in growing neighborhoods. Since our founding in 2012, Roers Cos. has developed more than $4 billion in real estate, representing 15,000+ homes across the Midwest, Mountain Southwest, and Sunbelt regions. Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential.

About You

You’re passionate about your work and strive to achieve ambitious goals. You offer an extra hand and aren’t afraid to ask for help when needed. You act with integrity and empathy for the people around you. You get the big picture while executing the little details. In other words, you share our corporate values — passion, work ethic, teamwork, integrity, and ownership mindset.

Job Purpose

The role of the Affordable Lease-up Coordinator is to provide phone and email support to affordable lease-up properties.

Responsibilities

• Determine and document prospect questions.
• Act as the first point of contact for prospects with questions on specific affordable housing projects.
• Knowledgeable in max rent and income guidelines and affordable housing requirements.
• Assists applicants with the application process by explaining all applicable forms.
• Review applications for accuracy, completeness and guides applicant to the next step in the process.
• Assist applicants in scheduling tours or onsite application appointments.
• Process applications remotely and submit to compliance.
• Complete daily and weekly reports as requested.
• Inputs all traffic and applications in the property management system regularly.
• Manages prospects by answering incoming calls and internet leads. All inquiry calls and emails must be returned promptly (within 24 hours).
• Maintains customer service and excellent relations with prospects and employees.
• Other tasks & duties as assigned based on business need.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position .

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

• Strong interpersonal, oral and written communication skills.
• Must be organized, detail oriented and have good time management skills.
• Experience within residential real estate is preferred
• Excellent verbal, written and presentation skills; Ability to communicate effectively with residents / vendors / external parties, and across corporate divisions.
• Computer skills preferred: Microsoft Word, Excel, OneNote and Outlook, with ability to learn scheduling and other computer systems.
• Knowledge of Yardi or Property Management software strongly preferred.
• As applicable, advanced knowledge of Affordable Housing Programs.
• As applicable, must possess a valid driver’s license, reliable vehicle with insurance and safe DMV driving record.
• Pleasant and engaging phone persona – must be able to project a ‘smile’ over the phone.
• Proven outstanding customer service.
• Listen and record accurately.
• Team-oriented and flexible/multi-tasking.

Qualifications

• High School Diploma or GED required
• 1+ year in a professional office environment. Demonstrated general knowledge of Property Management desired.

Physical Demands

Ability to perform the physical functions of the position, which may include, but are not limited to; ability to walk property, including up to 4 flights of stairs, to complete physical inspections, deliver resident communications, show apartments and drive a vehicle to visit area businesses for outreach marketing.

The physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

Compensation and Benefits for Roving Affordable Lease Up Coordinator:

Pay Range: $40,280 - $52,000

Compensation is determined by several factors that vary depending on the position, including the individual’s experience, skills, and the knowledge they bring to the specific role.

Roers offers a comprehensive benefits & perks package to full-time employees which may include:

• Health Plans - Medical, dental, vision, FSA, and HSA

• Family Leave - Paid birth & bonding leave

• Employer Paid Benefits - Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability

• Additional Voluntary Benefits – Life Insurance, AD&D, long-term disability, critical illness, and accident insurance

• 401(K) - 3% company contribution, 100% vested after 2 years of employment

• Competitive PTO - 3 weeks of PTO with immediate accrual, 9 paid holidays, 1 floating holiday, and bereavement

• Health and Wellness - fitness membership reimbursement program

• Free stays in Roers’ properties guest suites

• Rent Discount - 20% discount for employees living in Roers Companies properties

• Employee Referral Bonus Program - $2,500 referral bonus paid once referred candidate completes 60 days of employment

• Charitable Match Program – Roers matches employee donations to charitable organizations

• Professional Development Opportunities

• Employee Assistance Programs

Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.

Roers Companies participates in E-Verify to confirm the employment eligibility of all newly hired employees. For further information about the federal E-Verify program, please click to see the Right to Work and E-Verify Participation posters.

Candidates will be required to pass a criminal background check, drug screen, and motor vehicle report.

In order to be considered for this position, applicants must complete a survey at this link:

#RoersCompaniesCareers