Administrative Assistant

Administrative Assistant (Billing & Customer Support) Location: Acworth, GA (In-Office) Hours: Monday – Friday, 8:00 AM – 5:00 PM Pay: $20/hour Position Overview We are seeking a reliable and detail-oriented Administrative Assistant to support our daily office operations. This role is essential in keeping our billing, customer communication, and internal processes running smoothly. The ideal candidate is organized, professional, and comfortable handling both financial tasks and customer interactions. Key Responsibilities Billing & Accounts Send invoices accurately and in a timely manner Monitor customer accounts and track outstanding balances Perform collections and follow up on past-due invoices professionally Assist with billing questions and resolve discrepancies Answer phone calls and emails. Customer Support Communicate with customers regarding account issues, scheduling, and services Handle customer concerns with professionalism and problem-solving skills Provide a positive and helpful experience for all clients Scheduling & Office Support Schedule customers for services and coordinate appointments Assist with day-to-day office operations and administrative tasks Support rock yard sales and customer inquiries as needed Qualifications Previous administrative or office experience preferred Experience with billing, Quickbooks, invoicing, or collections Strong communication and customer service skills Highly organized with strong attention to detail Comfortable handling multiple tasks and priorities Proficient with computers and basic office software What We're Looking For Dependable and punctual Professional and confident when speaking with customers Strong problem-solving mindset Ability to work independently and as part of a team Responsibilities Answer incoming phone calls Schedule appointments and maintain a calendar Organize meetings and take accurate minutes Write emails, memos, and letters and distribute them appropriately Contribute to company reports Maintain an organized filing system Develop, update, and maintain relevant office procedures Assist administration when needed