Admin Assistant - Richmond & Colonial Heights, VA

Front Office Receptionist / Administrative Assistant

Richmond, VA or Colonial Heights, VA

$20.00 per hour

Full-Time | Temp-to-Hire

Schedule: MondayFriday, 9:00 AM 6:00 PM

Responsibilities

• Greet and welcome patients, families, and visitors in a professional and friendly manner
• Answer incoming phone calls and accurately route inquiries
• Schedule appointments and manage patient check-in/check-out processes
• Maintain accurate patient information and clinic records
• Assist with administrative and clerical tasks to support daily operations
• Coordinate communication between patients, families, and clinical staff
• Help maintain an organized, efficient, and professional front office environment
• Handle confidential information with discretion and professionalism

Qualifications

• Previous receptionist, front desk, administrative assistant, or customer service experience required
• Strong scheduling and organizational skills
• Excellent phone etiquette and communication skills
• Ability to multitask and work effectively in a fast-paced environment
• Proficiency with Microsoft Word, Excel, and general computer applications
• Strong attention to detail and accuracy
• Dependable, professional, and self-motivated
• Ability to work independently and as part of a team
• Experience with EMR systems and insurance verification preferred
• NPA software experience is a plus
• Bilingual Spanish/English candidates are strongly encouraged to apply

What We're Looking For

• Friendly, outgoing, and patient-focused
• Comfortable interacting with children and families
• Highly organized and detail-oriented
• A strong communicator with excellent customer service skills
• Positive, professional, and dependable
• Able to maintain confidentiality and professionalism at all times

Compensation & Benefits

• Competitive pay starting at $20.00 per hour
• Temp-to-hire opportunity with long-term career potential
• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO)
• 401(k) Retirement Plan
• Benefits available to both full-time and part-time employees

If you are looking for an opportunity to make a positive impact while supporting children and families in a healthcare setting, we encourage you to apply today!