Manager, Onboarding Housecall Pro

This role leads a team of Onboarding Specialists responsible for helping new home service professionals get set up successfully on the company’s platform. The manager oversees onboarding metrics, staffing schedules, escalations, and coaching to ensure customers reach value quickly and have a smooth start with the product. Candidates need a bachelor’s degree or equivalent experience, at least 2 years of management experience in customer support or a related field, and a track record of consistently meeting performance metrics. The role also calls for experience using AI tools to improve workflows, along with strong organizational, communication, and leadership skills. The position is remote and open to candidates in the USA, with an expected salary range of $70,000 to $82,500. Benefits include health insurance, 401(k), flexible time off, paid parental leave, and equity. #J-18808-Ljbffr HelpfulRemote