Remote Technical Onboarding & Success Manager (Mid-Market)
HelpfulRemote
- Remote job
CrowdStrike is seeking to onboard new mid-market customers after they sign on, guiding them from the initial handoff with sales through a successful product deployment and eventual transition to a long-term technical account manager. The role includes setting 90-day success criteria, leading implementation projects, researching and resolving technical issues, and escalating cases when needed. This is a full-time remote position open to USA-based candidates. #J-18808-Ljbffr HelpfulRemote
$120k - $160k
...partner company, who manages all applications and... ...for a Customer Success Manager, DFR Mid-Market based in the United... ...across implementation, onboarding, adoption, retention... ...project leadership, technical collaboration, and proactive... ...The position is remote-friendly, with a...Remote workFull timeRelocation package- ...Customer Success Manager This position sits within our... ...interaction through technical support and training... ...accounts within Contractor Mid-Market segment. Grow... ...needed. Partner with Onboarding Specialist and... ...ergonomically appropriate remote workspace. Team members...Remote workFor contractorsWork at office
$99.5k - $164.2k
...Customer Success Manager, Mid Market - Moveworks The role of the Customer Success... ...iterate on our customer onboarding strategy. You work with... ...Experience in explaining technical solutions, establishing goals... ...Work personas (flexible, remote, or required in office) are...Remote workWork at officeFlexible hours$65k - $75k
Intermediate Client Onboarding Manager - Mid-Market Retirement Apply locations Work... ...notices if needed. Compliance/Technical Delegate and monitor... ...issues that may impact the success of the transition. Plan and... ...: Office or hybrid office/remote environment Compensation:...Remote workFull timeContract workWork at officeWork from home- Customer.io is seeking a Customer Success Manager to join our Mid-Market, EMEA team. You’ll own success for a... ...portfolio of 50-60 customers, guiding onboarding to measurable outcomes and... ...complex, ambiguous challenges. This is a remote-friendly role based in the UK or Ireland...Remote job
$600 per month
...Role: We’re looking for a Customer Success Manager, Mid Market/Enterprise Accounts to join our... ...contact across executives, business, and technical stakeholders. Drive retention... ...via Aetna A fully and permanently remote company so you can work from anywhere...Remote workFull time$75k - $85k
...the reimbursement and management of vehicle, device, and... ...: The Customer Success team is seeking a Customer... ...(CSM) to support our Mid-Market customers throughout their... ...of business. This remote position is open to candidates... ...and articulate technical concepts and derive solutions...Remote workTemporary workLocal areaHome officeFlexible hours$100k - $130k
...with experience in managing SaaS renewals? Are you... ...and emerging market? If yes, we want to... ...Have:As a Customer Success Manager for the Mid‑Market segment, you... ...business outcomes.Solid technical and product fluency,... ...to 90 days per year.Remote Work Budget: $650 budget...Remote workHome office$80k
...name is Kasia Santana, Manager of Customer Success at Customer.io ,... ...Manager to join our Mid-Market, EMEA team. You'... ...strategic advisor from onboarding through long-term... ...Account Management, Technical Support, Product, Solutions... ...PTO , stipends for remote work and wellness, a...Remote workFull timeLocal area$65k - $72k
...Customer Success Manager - Mid Market Boulder, CO or remote Ideal start timeline: September 2026 Role status: Exempt Compensation: Our target hiring range is $65,000-$72,000 plus participation in our Annual Bonus Program with eligibility for $3,000 bonus. Actual...Remote workSummer workWork at officeFlexible hours- Osano is hiring a Customer Success Manager for Mid Market/Enterprise accounts, remote within the U.S. You will own a strategic book of business, drive retention with expansion, monitor health signals, and partner with Sales, Product, and Support to ensure a trusted, outcomes...Remote job
$90k - $105k
...personal care providers, managed care organizations,... ...experienced Customer Success Manager (CSM) to join... ...portfolio of up to 80 mid-market customers, guiding them... ...customers, including onboarding, adoption, value realization... .... While not a technical support role, this role...Full timeContract workWork at officeLocal areaNight shift3 days per week$90k - $110k
# Technical Customer Success Manager**Posted:** February 24, 2026 |**Location:** Remote |**Employment Type:** Full-time |**Company:** ConfidentialCompany... ...and automation tools to mid‑size businesses worldwide.... ...and existing customers to onboard, train, and accelerate...Remote workFull timeWorldwideFlexible hours- ...detail-oriented and process-driven Customer Success Manager who will be responsible for ensuring... ...platform.Responsibilities Managing Mid-Market accounts, primarily working with dental... ...LocationSan Mateo, CA; Boston, MA; NYC based (Remote); Salt Lake City, UTEmployment TypeFull...Remote workLive inWork at officeWork from home
$120k - $150k
Senior Technical Customer Success Manager We’re hiring a Senior Technical Customer... ...IRA Options) Fully Remote Role Best‑in‑Class... ...Lead technical onboarding, implementations,... ...company winning in the market—not trying to catch up Seniority level Mid‑Senior level...Remote workFull time$86k - $105k
...Square Private markets are one of the largest... ...from a fully remote experience to working... ...Square's Customer Success organization is responsible for onboarding customers, driving... ...use relationship management and project... ...learning advanced technical subject matter and...Remote workFull timeWork at officeLocal areaWork from homeFlexible hours$120k - $160k
...About the Team: The Customer Success team enables sales by winning the technical validation process, driving... ...are looking for a motivated Mid-Market Customer Success Manager with a deep sense of ownership... ...service to a customer from a remote position Experience with...Remote workFull timeLocal areaRelocation package$99.5k - $164.2k
...role of the Customer Success Advocate is to act as... ...iterate on our customer onboarding strategy You work with... ...2+ years of account management, implementation, or... ...experience in explaining technical solutions,... ...Work personas (flexible, remote, or required in office...Remote workFull timeWork at officeImmediate startFlexible hours$180k - $190k
...we do it with a completely remote team. Imagine working alongside... ...: As Global Director, Mid-Market Onboarding, you will own and scale the... ...transition to Account Management. You’ll build the frameworks... ...What Sets You Up for Success: ~7+ years in hospitality...Remote workFull timeContract workWork at officeLocal areaWork from homeHome officeWeekend work$160k - $190k
Cloudbeds is seeking to hire a senior leader for its Mid-Market Onboarding team. The role involves leading a remote team dedicated to ensuring successful onboarding experiences for mid-market customers while establishing and owning key metrics for quality and retention...Remote work- Cloudbeds, a remote‑first hospitality software leader, seeks a Global Director of Mid‑Market Onboarding to scale onboarding for fast‑growing customers. Lead a distributed team... ...live, adoption, and transition to Account Management, building scalable processes and measurement...Remote job
$160k - $190k
...professional to lead their Mid-Market Onboarding team. This role involves owning... ...training standards. The successful candidate will have over 7... ...hospitality tech, a strong project management foundation, and effective... ...across departments. Remote-first work culture with competitive...Remote work$75k - $85k
...leader in AI-powered practice management software for accounting firms... ...to them? As a Customer Success Manager at Karbon, you'll take... ...confident working autonomously in a remote role, whilst be willing to... ...in the accountancy software market ~ A strategic thinker who...Remote workTemporary workWork from homeFlexible hours- Account Manager- Mid-Market, Growth & Retention (HR Services Channel... ...in a single system. Take onboarding, for example. With... ...proven track record of success to join our hybrid‑remote US‑based Account Management... ...prospecting. Partner with your Technical Account Manager to...Remote workFull timeContract workWork at office3 days per week
- ...here and I am the Head of Mid-Market Customer Success at Ashby. Our team is passionate... .... In this role, you will manage four to eight week... ...challenges. You’ve worked with technically complex products and show... ...CSMing helps to make the onboarding process quicker and can...Full timeContract workWork at officeFlexible hours
$139k - $175.4k
DescriptionThe Technical Customer Success Manager plays a pivotal role in bridging technical expertise and... ...SolutionsDirect Reports NoLocationLos Angeles, or remote with travelTravelUp to 40% ,... ...and data integration for newly onboarded clients, configuring health plan, MSO...Remote work- ...Owning the customer program from onboarding through adoption, the full-time Technical Customer Success Manager will drive accountability across teams, maintain program... ...strong customer relationships while working remotely. Key responsibilities Manage the customer program...Remote workFull time
- ...Customer Success Manager - Mid-Market SecurityPal helps companies speed up complex security reviews... ...consists of 4 major stages: Onboarding our customers onto the SecurityPal ecosystem... ...and churn risks Demonstrate technical aptitude to quickly learn and enable...
- ...Technical Customer Success Manager Hi! I'm Paula, the Head of Customer Success at Modash. I'm looking... ...for our API customers: from onboarding and adoption to expansion and long-... ...Sales on expansions, and work with Marketing to build customer-facing resources....Remote work
- This role focuses on onboarding new mid-market customers after they sign on... ...handoff with sales through a successful product deployment and... ...transition to a long-term technical account manager. The work includes... ...plus. This is a full-time remote position open to candidates...Remote workFull time
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