Office Manager

Job Description:

Department: Admissions

Reports: Director of Admissions

DISTINGUISHING FEATURES OF THE CLASS: This is moderately difficult clerical work assisting a department head or administrator by coordinating day-to-day office management and administrative functions. Duties include, but are not limited to, program planning, budgeting, supervision of clerical staff, fiscal management, and record keeping/reporting. Work is performed in accordance with policies and objectives outlined by the department head or administrator with leeway allowed for the exercise of independent judgment in applying policy to specific cases. Supervision is exercised over the work of subordinate clerical staff. Does related work as required.

TYPICAL WORK ACTIVITIES:
-Prepares accounting entries for cash receipts, journals, and bank reconciliations;
-Plans and supervises the collection and tabulation of statistical and financial data;
-Supervises and expedites the preparation of records and reports;
-Direct supervision of subordinate clerical staff;
-Responsible for assigning tasks, workloads, and job assignments to subordinate clerical staff;
-Reviews incoming mail and answers general correspondence;
-Operates calculator, computer, check writing machine, and other related office equipment;
-Performs related work necessary for the efficient operation of the office.

Additional responsibilities in the Admissions department include the following:

• Manage the front desk, greeting and assisting students, families, and community members. Connect them with admissions counselors, as well as other offices and services across campus as needed.
• Respond to the main admissions office phone number and email.
• Become familiarized with and remain updated on college offerings and services.
• Provide exceptional customer service in all interactions.
• Collect, review, and electronically file admissions applications and associated documents.
• Monitor application records for completion, generate, and mail out acceptance packets and other correspondences.
• Participate in open house, accepted students' day, and other admissions events.
• Assist with supervision and designation of tasks for student workers as needed.
• Enter requisitions for admissions office supplies and orders.

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:
Thorough knowledge of office terminology, procedures, and equipment; thorough knowledge of business arithmetic and English; good working knowledge of current principles and practices of business administration, accounting and budgeting; ability to supervise the work of a small number of clerical assistants; ability to organize and maintain accurate records and files; ability to analyze and organize data and prepare records and reports; ability to understand and interpret complicated oral instructions and/or written directions; ability to work effectively with staff in other public agencies; ability to perform close, detail work involving considerable visual effort and strain; ability to operate a personal computer, check writing machine, calculator, and related office equipment; physical condition commensurate with the demands of the position.



Requirements:

MINIMUM QUALIFICATIONS:
Either -
(A) Graduation from a regionally accredited or New York State registered college with a bachelor's degree in accounting, business administration, or related field;
Or (B) Graduation from a regionally accredited or New York State registered college with an associate's degree in accounting, business administration, or related field and two years of clerical experience;
Or (C) Graduation from high school or possession of a high school equivalency diploma and four years of clerical experience;
Or (D) An equivalent combination of training and experience as defined by the limits of (A), (B) and (C) above.



Additional Information:

Salary: $45,293.00 (2026 base pay rate)

This position is under the CSEA and may be subject to a civil service exam.



Application Instructions:

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• Resume/cv
• Cover Letter

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