Head of Customer Success — Scale Retention & Revenue
Crypto Pro Network
Tabs is hiring a Head of Customer Success to lead our CS function as we scale. You’ll run the team, own how retention and expansion actually get delivered across the book of business, and partner closely with leadership across Client Services. This is a senior, hands-on role focused on turning goals into measurable results and keeping the team at a high execution bar. You’ll collaborate with Implementation, Sales, Product Delivery, Support, Product, and Engineering so customers see ROI and grow #J-18808-Ljbffr Crypto Pro Network
- Newsela is seeking a Director, Scaled Customer Success to lead the strategy and performance of SMB and Schools... ...coverage model, and drive adoption, retention, and renewal readiness while maximizing account health. You'll own revenue and retention targets, build data-driven...SuggestedRemote job
- Semrush Inc. is seeking a Global Head of Customer Experience & Success to lead post-sale revenue across Direct, Channel, and... ..., value realization, renewals, retention and growth across all sales-assigned... ...faster time-to-value, and scaling CS with a focus on retention, expansion...Suggested
- Tabs, based in New York City, seeks a Head of Customer Success to lead a growing team and drive retention and expansion for our clients. In this senior, hands-on role, you will work cross-functionally with Sales, Product, and Engineering to ensure customers achieve measurable...Suggested
- Newsela is seeking a Director of Scaled Customer Success to lead the strategy and performance of our SMB and Schools segments. You will supervise... ..., design a scalable coverage model, and drive adoption, retention, and renewal readiness while building a proactive whitespace...SuggestedRemote job
- Pryzm is seeking an early Customer Success leader to build and scale our post-sale organization. You’ll own onboarding, adoption, renewals, and expansion... ...resources, and establish health metrics that improve retention and scale as we grow. #J-18808-Ljbffr Mosaic.techSuggested
- ...Solutions in New York is seeking a Director, Customer Success to build a scalable CS function within the Sales organization, focusing on retention, expansion, and measurable ROI for 175+... ...to turn customer value into repeatable revenue while aligning with enterprise...
$87.67k - $125.24k
...Partner to join our Emerging & Scaled Sales team, one of the... ...that drive long-term growth, retention, and revenue expansion. Identify,... ...experiences and maximize campaign success. Contribute to the... ...delivering an outstanding customer experience and using data and...Work from homeFlexible hours- ...investor support. We're scaling fast and defining a... ...staying close to our customers, and pushing each other... ...The Scaled Customer Success Manager joins Harvey's... ...Success team to drive retention, renewal, and expansion... ...motion to maximize net revenue retention. Scaled CSMs...
- ...is seeking a Senior Director of Client Success to lead our Customer Success team, driving customer satisfaction and retention while scaling the function in a fast-paced environment... ...initiatives that expand platform adoption and revenue growth. A proven leadership track record...Shift work
- ...We are seeking a Head of Customer Success to build and lead GSTV's Customer Success... .... Reporting to the Chief Revenue Officer, this leader will... ...support model, and learnings to scale to additional priority... ...Customer Success activity to retention, expansion, product...Work at office
- ...Tabs is the leading AI-native revenue platform for modern finance and accounting teams.... ...and AI. About the Role Tabs is hiring a Head of Customer Success to lead our CS function as we scale. You’ll run the team, own how retention and expansion actually get delivered across...Full timeContract workWork at office
$320k - $365k
...Global Head of Customer Experience & Success (Sales Team) location_on United States - New... ...28 million users—from scaling startups to Fortune 500 companies... ...$470M+ Annual Recurring Revenue with AI products... ...Dollar-based net revenue retention of 104%, as of December 3...Local areaRemote work- ...first-hand. After founding and scaling Mad Egg in Ireland, he got... ...America, we’re hiring a Head of Customer Success (AI-First) to build and lead... ...not a bolt-on. You’ll own retention, adoption, and expansion across... ...growth: Own gross and net revenue retention (GRR/NRR) for the...Home office2 days per week3 days per week
$235k - $270k
...Head of Customer Success New York, New York, United States About Lightning... ..., train, deploy, and scale AI systems. As the company... ...systems, and partner across Revenue, Product, Engineering, and... ...customer health, adoption, gross retention, expansion influence, renewal...Work at officeWork from homeFlexible hours$135k - $150k
...Instant is looking for a Customer Success Lead to help shape and scale our global Customer Success function. This... ...Sales and Engineering to improve retention, drive adoption and unlock expansion... ...planet to significantly scale their revenue - on autopilot. We're reinventing...Work at officeRemote work- ...Build the Customer Success function, not just manage it. Most Customer Success... ...a high-performing team, own retention, and become a key voice in... ...like as we continue to scale. Play a key role in launching... ...Gross Dollar Retention, Net Revenue Retention, adoption or expansion...Work at office
- ...Head of Customer Success About the Company Emerging tech company specializing in AI-powered... ...proven track record in driving customer retention and revenue growth, as well as experience in... ...touch, premium customer experiences at scale. Strong relationship-building skills...
- ...Description Job Description Head of Implementation and Customer Success Full Time Opportunity 5 days... ...goals and metrics, including revenue, client retention, gross margins, and utilization.... ...completion of projects. Build and scale service operations (i.e., people...Full timeContract workWork experience placementLocal area
- ...Stripe to accept payments, grow their revenue, and accelerate new business opportunities... ...of your career.About the teamStripe’s Customer Success Managers are ultimately responsible for... ..., leading to project success, retention, and renewal specifically in relation to...
- Role Overview As the Head of Customer Success, Mid-Market - Americas, you will own the strategy,... ...mindset: you will define the playbooks, scale the team, and set the standard for... ...motions that align to Harvey's revenue and retention goals. Team Building & Development:...
- Upsun is seeking a Customer Retention Manager to protect and grow revenue across a high‑volume portfolio of customer accounts... ...checks, and human touch at scale, balancing automation with personalised... ...Reporting to the VP of Customer Success, you’ll collaborate with Sales,...
$201.2k - $346.2k
...seeking a dynamic Director of Customer Success to lead the Americas... ...: Partner with the Head of Customer Success of Americas... ...satisfaction and retention.Renewal readiness: Ensure... ...model, supporting rapid revenue growth. Demonstrated ability to scale and manage a centralized...Full timeTemporary workLocal areaWorldwideFlexible hours- Strativ Group in New York is seeking the first dedicated Customer Success Lead to shape how we partner with customers after they sign. You... ...operating model, coach and grow a high-performing team, own retention, and become a key voice in how our customers adopt and...
$120k
RETENTION MARKETING MANAGER (LIFECYCLE, SEGMENTATION &... ...VIP, winback. Define customer-state logic (new/active... ...purchase, incremental revenue, contribution margin... ...insights (what changes, what scales, what stops).... ...automation tooling). Success metrics Automated lifecycle...Work at office- ...Job Summary As a Senior Client Revenue Manager , you will own the full post... ...Ownership Own Net Revenue Retention (NRR) across a portfolio of 10-20... ...Previous involvement in building client success playbooks, onboarding frameworks, or scaling CS operations. Benefits Fully...Full timeFor contractorsRemote work
$10k
...outcome. The median Ramp customer saves 5% and grows revenue 16% in their first... .... Our Customer Success team is the driving... ...We’re looking for a Head of Enterprise & Strategic... ...-value, net revenue retention, and customer health... .... Operationalize & Scale with AI Build AI-...Full timeWork at officeHome officeRelocation packageFlexible hours- Agentio is seeking a senior post-sale revenue leader in New York to own a book of accounts... ...drive expansion, and deliver net dollar retention with senior brand leadership engagement.... ...we grow accounts, define playbooks, and scale our enterprise motion, leveraging experience...
- ...Digital Space LLC is seeking a Senior Customer Success Manager to own strategic accounts, drive... ...globally distributed company. You will own retention, expansion, onboarding, and cross-... ...RevOps, Sales, and Product to maximize revenue and customer value. This is a hands-on,...
- ...is a B2B SaaS company seeking a Remote Customer Success Manager to oversee post-sale responsibilities... ...to maintain high CSAT and drive revenue expansion. This full-time remote role requires... ...multiple accounts with a focus on retention, expansion, and customer feedback. #J-...Remote jobFull time
$67.43k - $96.33k
...Associate Client Partner to join our Emerging & Scaled Sales team, one of the fastest-growing... ...needs. Meet and exceed advertising revenue goals while taking an entrepreneurial... ...outstanding client experience and drive long-term success. Who You Are You have 4+ years of...Work from homeFlexible hours
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