Service Manager

Established in 1953, George Washington Toma is a family-owned appliance sales & service company with showrooms located in East Weymouth & Brockton, MA, and a warehouse, service department, and administrative office located in Hingham, MA. We have been voted the #1 place to shop for over 22 years in a row by local publications, and continue to grow and expand year-over-year, now up to over 50 team members. We are proud to be a member of a billion-dollar appliance warehousing and buying group, which affords us the ability to provide extremely competitive pricing & massive inventory selection to our customers. We pride ourselves on providing not only the best pricing and selection, but also top-notch customer service. Our company culture is one you won't find anywhere else; we are truly a family. Our ideal candidate is one who will enjoy & excel in a family-owned small business environment, is highly enthusiastic, love a challenge, and being a part of our continued growth. What You’ll Do: Providing quality service to customers and team members by managing an efficient and productive operation. All related areas for technicians, parts, and customer service. Department budgets, warranty process, fleet management, customer issues, and all department team members. What We’re Looking For: Minimum 2 years experience in a similar role. Exceptional project management, departmental management, problem-solving, and decision-making skills. Strong people leadership competencies as well as an ability to coach, mentor and develop the team. Retail & Distribution Experience is a plus! What We Offer: Healthcare and dental plans (company pays up to 50% of premium).Paid personal and vacation time.Paid holidays.Paid BJ's membership.Generous employee discount with a payroll deduction option.401K plan.A supportive and energetic team environment.Ongoing training and professional development. & more! Are you ready to take your career to the next level? Apply today and become part of a company that values growth, innovation, and teamwork. Please apply online or send resume and salary requirements to View email address on click.appcast.io. Compensation: $65,000.00 - $90,000.00 per year We are a family‑owned appliance and television dealer in business since 1953 and proud to be voted the Reader’s Choice Award for “the Best Place to Buy Appliances South of Boston” for over 20 years in a row. As one of the largest independent dealers of appliances and electronics on the South Shore we have over 60 dedicated Team members totally committed to 110% customer satisfaction. We encourage energetic and highly motivated individuals with exceptional people skills to contact us about employment opportunities in a drug‑free environment. Referral code from a current employee If no code provided, add their name instead. Benefits of Joining Team Toma Enjoy healthcare & dental plans, paid time off, paid holidays, a BJ's membership, 401k plan, generous employee discount with a payroll deduction option & more. Job Security As one of the largest independent dealers of appliances and electronics on the South Shore, we have over 60 dedicated Team members & continue to grow. #J-18808-Ljbffr