Remote SMB Customer Success Specialist
Netlify
- Remote job
Netlify is seeking a Customer Success Associate to own a book of SMB accounts (~120+), delivering value from onboarding through renewal. You will manage relationships, monitor health signals, and collaborate with Sales, Product, and Marketing to drive adoption and contraction avoidance. You’ll work remotely with occasional in-person Denver meetings, receiving mentorship while building commercial skills and ownership from day one. This entry-level role offers real responsibility. #J-18808-Ljbffr Netlify
$75k - $95k
A financial services company in the United States is seeking a Customer Success Associate to drive customer satisfaction for small and mid-sized businesses. Responsibilities include managing customer accounts, engaging with clients to address their concerns, and collaborating...Remote work$57k - $63k
...applications and next steps. Our partner is looking for a Customer Success Manager - SMB based in United States . This role is focused on managing... ...leave: Up to 8 weeks of paid parental leave. Remote work: Work-from-home support, including a remote-work stipend...Remote workTemporary workWork from homeFlexible hours- ...Francisco, CA, but built as a remote-first company that enables you... ...the Role: As a full cycle SMB Account Executive, you will be... ..., and Marketing to ensure customer needs and expectations are met... ...Product, Marketing, Customer Success, etc.). Motivated by building...Remote workWork from homeRelocationFlexible hoursShift work
- ...100 million opt-out removals, helping customers reduce risks associated with identity... ...consumers with privacy. Job Title: SMB, CUSTOMER SUCCESS MANAGER Job Summary As a... ...Comfortable working independently and remotely. -Extensive experience with...Remote workFull timeWork from homeFlexible hours
- ...GoCanvas Holdings, Inc. is seeking a Support Specialist to keep customers happy by delivering exceptional support and driving adoption of SiteDocs... ...and revenue goals. The role emphasizes empathy, clear communication, and teamwork in a remote setting. #J-18808-LjbffrRemote work
$60k - $70k
...A public engagement technology company is seeking a Customer Success Specialist to join its remote team in the United States. The role involves onboarding customers, maintaining relationships, and acting as a trusted contact throughout the customer journey. Ideal candidates...Remote work- ...: We’re humans not robots Customers always come first We work better together... ...Hard work pays off The Customer Success Specialist will take ownership of managing... ...day: Support our customers in the SMB segment as a product expert to drive adoption...Remote workFull timeWork from home2 days per week
$75k
...SMB Account Executive Title of Role: SMB Account Executive Location: New York, remote Company Stage of Funding: Series B - Software Development... ...technologies to enhance customer interactions and improve... ...principles and customer success strategies. ~ Experience...Remote workWork at office$100k - $125k
...human health. Our incredible customers undertake life-saving activities... ...Customer Learning Solutions Specialist drives adoption of Cytiva’s... ...United States of America working remotely to cover the Americas,... ...Management, Operations, Customer Success and technical teams to ensure...Remote workFull timeWork from homeFlexible hours- ...everyone who comes after. You'll own the full sales cycle across SMB and Mid-Market accounts - prospecting, consulting, demoing,... ...your AI selling toolkit. Collaborate cross-functionally with Customer Success, Marketing, and Product to ensure a seamless customer...Remote work
- ...Customer Success Representative In this role, you'll support our Customer Success operations... ...are met efficiently and with care. 100% Remote role Reporting to Argentina Full time Advanced... .... Conduct regular communication with SMB clients and talents, ensuring their...Remote workFull timePart timeLocal area
$70k - $80k
...Customer Success Specialist The Customer Success Specialist supports a portfolio of customer accounts through onboarding, adoption, and renewal... ...70,000 to 80,000 USD (plus performance bonus) This is a Remote / Work From Home role for the United States only. We are...Remote workFull timeWork from homeFlexible hours$55k - $66k
...making it simpler, more accessible, and customer-first. The insurance industry is a $1T... ...PolicyMe is here to change that. As a remote-first, Toronto-based startup with big ambitions, we’re looking for a Customer Success Specialist to help us build the future of insurance...Remote workFull timeWork at officeWork from home$22 - $23 per hour
...Customer Service & Sales Support Specialist Locations: Tempe, AZ or Irving, TX Job Type: Contract Duration: 3... ...TuesdayThursday onsite, Monday & Friday remote Training: First month onsite, 5... ...following is preferred: Customer Success Sales Support Contact Center...Remote workFull timeContract workMonday to Friday1 day per week- ...making it simpler, more accessible, and customer-first. The insurance industry is a $1T... ...PolicyMe is here to change that. As a remote-first, Toronto-based startup with big ambitions, we’re looking for a Customer Success Specialist to help us build the future of insurance...Remote workFull time
- ...About Us Ada is an AI customer service company whose mission is to... ...Accelerate is Ada’s Customer Success program for 1:many support, targeted... ...insights to grow and retain SMB/MME customers at scale. We’re... ...work and personal life. Remote-First, In-Person Friendly:...Remote workPermanent employmentFull timeWork experience placementLocal areaWork from homeFlexible hours
$60k - $70k
...problems that truly matter to our customers and the future of private... ...work, ranging from a fully remote experience to working full-time... ...team as a Customer Support Specialist at Juniper Square. As a member... ...considering a future in Customer Success, Technical Consulting, Sales,...Remote workFull timeWork at officeLocal areaWork from homeFlexible hours- ...POSITION DESCRIPTION: The QSS Customer Care Specialist will be responsible for fielding customer... ...the company policies and procedures. Remote work may be considered for exceptional... ...in customer service, customer success, or customer experience, with a proven...Remote workWork at office
- ...Remote Customer Support Specialist | No Experience Required Company: AO Globe Life Location: 100% Remote (United States) Job Type: Full-Time... ...insurance, customer service, client services, customer success, retail, hospitality, healthcare, banking, education, military...Remote workHourly payWeekly payFull timeFor contractorsLocal areaWork from homeFlexible hours
$100k
...Renewals Specialist This position is listed on behalf... ...role is at the center of customer retention and expansion... ...closely with Customer Success Managers, you will develop... ...in a fast-paced, remote-first environment. As you... ...increasing ownership of SMB, mid-market, and eventually...Remote workContract workFlexible hours- ...Job Description Job Description Must Haves: Customer service experience (hospitality, retail, hotel, restaurant, or similar customer-facing environments) Strong phone presence and excellent verbal communication skills Comfortable interacting with customers...Remote workSeasonal workFlexible hoursWeekend workAfternoon shift
- ...SMB Account Manager Remote - Islamabad & Lahore Motive empowers the people... ...Motive serves nearly 100,000 customers – from Fortune 500... ...a proven track record of success, are highly motivated, have... ...managers, support, product specialists, sales engineers, data analytics...Remote workContract workWork experience placementOverseasFlexible hours
- ...Job Description Job Description This position can be Remote or Hybrid. Hybrid requires the candidate to be available... ...to sponsor work visas. “High-Fiver” Wanted: Senior Customer Success Specialist Are you the type of person who always goes the extra...Remote workContract workWork at office3 days per week
$20 per hour
..., confident, and naturally curious Customer Story & Engagement Specialist to conduct meaningful conversations... ...more of the following: * Customer Success * Customer Experience *... ...reliable, and comfortable working remotely. 8) Results-oriented with a proactive...Remote workFreelance10 hours per week- ...for endoscopy departments Position Title Customer Experience Representative (CXR)... ...operate independently within a multi-account remote territory, including self-directed planning... ...six sigma is an asset. What Will Make You Successful Strong consultative selling and customer...Remote workContract workLocal areaWorldwideFlexible hoursNight shift
$58k - $65k
...In 2026, we were recognized by BuiltIn as a Best Remote Company to Work For, Software Guru's Best Places to... ...Role We're looking for a friendly, eager-to-learn Customer Onboarding Specialist to join our Customer Success team. SimplePractice is built for our customers, and...Remote workSummer workPrivate practiceFlexible hours- ...France, Spain, Belgium, and Canada. And beyond. THE CHALLENGE Customer Success Specialists (CSS) ensure a smooth onboarding journey to key accounts... ...admins on Alan's product, workflows, and best practices (remote and occasionally onsite): affiliation lifecycle, payroll...Remote workFull timeImmediate start
- ...Retention Specialist REMOTE | US About Us Property Leads delivers high-quality, motivated... ..., and we care about results. Our customers are investors running real businesses... ...prevent churn, and coach Customer Success Managers to catch problems before they...Remote workFull time
- ...manager with a proven track record of success to join our hybrid-remote US-based Account Management team. As... ...relationship owner for each of your customers to guide them in optimizing the use of... ...revenue growth. Account managers in our SMB segment own revenue retention and...Remote workContract workWork at office3 days per week
- ...LocalWork, we are excited to announce an opening for a full-time Customer Success Specialist to join our dedicated team. This challenging and rewarding... ...for a professional looking to thrive in a dynamic, non-remote work environment. Our Customer Success Specialist plays a...Remote workFull timeWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote SMB Customer Success Specialist. Be the first to apply!
- hospital customer service representative Brooklyn, NY
- customer service representative data entry Brooklyn, NY
- client service specialist Brooklyn, NY
- client retention specialist Brooklyn, NY
- customer success specialist Brooklyn, NY
- card services representative Brooklyn, NY
- service agent Brooklyn, NY
- patient services representative Brooklyn, NY
- e-commerce customer service representative Brooklyn, NY
- customer advisor Brooklyn, NY



