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Remote SMB Customer Success Specialist

Netlify

Brooklyn, NY
  • Remote job

Netlify is seeking a Customer Success Associate to own a book of SMB accounts (~120+), delivering value from onboarding through renewal. You will manage relationships, monitor health signals, and collaborate with Sales, Product, and Marketing to drive adoption and contraction avoidance. You’ll work remotely with occasional in-person Denver meetings, receiving mentorship while building commercial skills and ownership from day one. This entry-level role offers real responsibility. #J-18808-Ljbffr Netlify

Vacancy posted 2 days ago
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