Senior Manager, Release & Program Management [Remote]

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Release & Program Management based in United States.

This role offers the opportunity to lead and scale release management, program execution, and product operations within a fast-growing technology environment.
You will help establish predictable, efficient, and collaborative ways of working across product, engineering, design, and customer-facing teams.
The position combines strategic leadership with hands-on execution, overseeing releases, technical program management, and continuous process improvement.
You will play a key role in improving alignment, communication, and delivery confidence across complex cross-functional initiatives.
Working closely with internal teams and customers, you will ensure successful launches and create processes that support long-term growth.
This is an ideal opportunity for a program leader who enjoys building scalable frameworks, coaching teams, and driving meaningful operational impact.

Accountabilities:

• Own and evolve the release management function, ensuring predictable, high-quality launches across product, engineering, design, and go-to-market teams.
• Lead release planning, readiness activities, quality processes, testing coordination, and communication workflows to support successful deployments.
• Manage and mentor a team of Technical Program Managers and QA professionals while remaining hands-on with critical releases and strategic initiatives.
• Establish clear expectations, improve execution standards, and foster a culture of accountability, collaboration, and continuous improvement.
• Drive cross-functional alignment by ensuring teams have visibility into project status, risks, decisions, dependencies, and launch readiness.
• Partner with product and engineering leadership to identify opportunities where program management can improve execution of strategic priorities.
• Oversee program management for key customer initiatives, coordinating across technical and business teams to deliver successful customer experiences.
• Define success metrics for releases and programs, analyze outcomes, and implement improvements that increase efficiency and stakeholder confidence.
• Identify process bottlenecks, streamline workflows, and introduce scalable frameworks that improve delivery predictability.
• Promote AI-powered ways of working by encouraging adoption of automation, AI-assisted tools, and efficient workflows that reduce manual effort and improve team productivity.
• Support incident management, operational improvements, and continuous enhancement of product delivery practices.

Requirements:

• 5+ years of leadership experience in release management, program management, QA, product operations, or related roles within SaaS or technology organizations.
• Proven experience managing teams while maintaining hands-on ownership of strategic projects and operational initiatives.
• Strong track record delivering complex cross-functional programs from planning and alignment through successful launch.
• Experience improving processes through measurable outcomes, operational efficiency, and stakeholder confidence.
• Exceptional communication and facilitation skills with the ability to align technical and business teams.
• Strong leadership abilities with experience coaching teams, setting expectations, and driving high performance.
• Experience using program management and incident management tools such as Linear, PagerDuty, or similar platforms.
• Ability to thrive in fast-paced, ambiguous environments with a strong bias toward action.
• Customer-focused mindset with the ability to advocate for internal and external stakeholders.
• Strong understanding of modern product development practices and release processes.
• AI fluency and experience using AI tools such as Claude, Copilot, Cursor, or similar solutions to improve research, communication, execution, and automation.
• Growth mindset with curiosity about emerging technologies and innovative approaches to team productivity.

Benefits:

• Fully remote work opportunity across Canada.
• Flexible work-from-anywhere environment.
• Competitive compensation package with salary range of CAD $148,800-$202,700 per year.
• Health and dental benefits.
• Unlimited paid time off.
• Home office support with up to $2,025 CAD for IT setup.
• Internet and mobile service support allowance.
• RRSP matching program of up to 2%.
• Learning and professional development opportunities.
• Opportunity to work with creative, technology-driven teams on impactful products.
• Inclusive workplace culture focused on collaboration, innovation, and employee success.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.