Inside Sales Representative -Wood Dale, IL

Job Description

Job Description

We are seeking an experienced inside salesperson with a college degree and comfortability with Microsoft Office (Outlook, Word, Excel, PowerPoint). Experience in industrial sales or sales of machine components is helpful. Knowledge of SAP and Salesforce CRM would be a plus.

Location:Wood Dale, IL-Onsite
Working Hours:8:30-17:00
FLSA:Non-Exempt
Hourly Wage: $24-26/H

Position Summary: Inside Sales will be responsible for effectively and tactically managing important business activity on a daily basis. This individual will also develop his or her phone-based revenue generation through the establishment of ongoing rapport with existing and potential customers. Individuals in this position will gain a strong understanding of our customers, products, processes and systems.

Essential Functions:
Performs account management functions to achieve sales quotas and account objectives, and
develops and executes account retention strategies of the company while performing marketing
and new business development activities.
Duties and Responsibilities
▪ Manages and grows existing accounts/clients
▪ Account management
▪ Invoicing and filing
▪ Builds and maintains sustainable relationships with key personnel in each of the assigned clients
through periodical contacts by phone or email.
▪ Negotiates prices and terms of contracts with clients, as appropriate.
▪ Follows up on all open inquiries and quotations and updates CRM if necessary
▪ Conducts post-sales follow-up, ensuring that clients are fully satisfied with all aspects of products and
services provided by us
▪ Sales Report/Internal Administration
▪ Prepare periodical reports on client needs, problems, interests, and competitor activities
▪ Sales Inquiries/Quotations Administration
▪ Inventory Control
▪ Live Chat Rep duties
▪ Participates in marketing activities (e.g. periodic trade shows or other opportunities to represent***)
▪ Traveling a couple of times a year for onsite training, trade shows or annual inventory may be required

CORE COMPETENCIES
▪ Technical expertise: Sufficient technical knowledge of IKO products and equipment
▪ Results driven: Proactive and results-oriented; able to work independently and as part of a team
▪ Problem solving: Demonstrated ability to determine solutions for clients (consultative sales approach)
▪ Relationship building: Well-developed ability to build and maintain lasting relationships with clients
▪ Communication: Strong interpersonal skills (both oral and written) with the ability to interact at all levels
of an organization with sensitivity to cultural diversity
▪ Computer proficiency: Intermediate level usage of Microsoft Outlook, Word, Excel and PowerPoint;
comfortable using CRM software
▪ Certificates & Licenses: Valid driver’s license

Qualifications:
▪ Bachelor’s degree and 1-2 years of sales experience or equivalent combination
of education and experience. SAP, Salesforce CRM and Industrial sales
experience a plus.
▪ Must be able to read, write, and communicate fluently in English.