ADMINISTRATIVE SERVICE REP

Location Sibley Memorial Hospital, Washington, DC 20016 Category Clerical and Administrative Support Schedule Day Shift Employment Type Full Time Position Overview The Administrative Service Rep (Equipment Coordinator) serves as a customer service ambassador to all Sibley customers (staff, MD, patients and families) through demonstration of excellent customer service skills as outlined in Sibley’s Circle of Excellence. Supports the daily operations and activity flow of the patient care area by performing administrative functions and acting as a central source of information for staff, physicians, patients, families and other departments. Consistently demonstrates strong organizational, communication and time management skills that help to facilitate a smooth functioning of the unit. Shift and Hours Full Time / Day Shift – 36 hours per week Education & Qualifications High School graduate or equivalent education and experience. Current CPR Training. Customer Service Excellence Everyday Manners. Directs patient/family and physicians concerns to the appropriate person. Answers department phones promptly using Sibley’s Circle of Excellence behavior and relays messages clearly. Unit Operations Serves as the unit point-of-contact for staff, physicians, students, patients, and visitors. Keeps all members of the healthcare team informed of any changes in patient schedules or unit activity. Calls the appropriate emergency response teams such as Code Blue. Willingly floats and accepts assignments related to patient care. Benefits Full medical, dental, and vision plans. Paid time off (PTO). Tuition reimbursement for you and your dependents. Employee Referral Program Bonus. Compensation Salary Range: Minimum $18.27/hour – Maximum $28.91/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position. The Hospital reserves the right to modify employee schedules as needed. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers. Johns Hopkins Health System and its affiliates are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. #J-18808-Ljbffr Johns Hopkins Medicine