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Business Development Manager

Bridgeline Solutions

Job Description

BIC Manager (New Business & Conflicts)

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Position Summary:

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Lead and oversee daily business intake, conflicts, and compliance operations for a designated team. Manage workflow, staff performance, coaching, and development while partnering with leadership on reporting, metrics, and process improvements. Serve as a key resource for escalated matters and help ensure efficient, high-quality service delivery.

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  • Lead a team overseeing business intake, conflicts, and compliance processes.
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  • Manage daily workflow, staffing, mentoring, and performance development.
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  • Serve as an escalation point for attorneys and business professionals.
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  • Oversee conflict checks, new matter intake, and risk assessment activities.
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  • Drive process improvements and support strategic operational initiatives.
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  • Collaborate across departments to ensure efficient service delivery.
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  • Develop and deliver training programs for team members and stakeholders.
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  • Track metrics, reporting, and service-level performance.
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  • Ideal background: 5+ years of legal conflicts/intake experience with supervisory experience preferred.
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  • Strong leadership, communication, and problem-solving skills required.
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Contact Bridgeline for confidential consideration.

Vacancy posted 5 days ago
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