Medical Support Assistant

Job TitleMedical Support AssistantJob DescriptionOverview What do you get when you bring together a team of bright individuals and place them into an environment where "work" means making a difference in the lives of people across the globe? You get Sciolex Corporation, a fast-growing defense contractor focused on providing the U.S. Government a level of service that surpasses the epitome of excellence. Our core services include systems engineering, technical advice, technical support, and administrative assistance. From our humble beginning as a small Service Disabled, Veteran Owned Small Business in Chantilly, VA, Sciolex Corporation is now the home for over 1,000 employees across the U.S. Over the past 20 years, Sciolex Corporation has constructed an environment that celebrates diversity and encourages a positive work/life balance, all while supporting government missions that our employees are proud to be a part of. When you work for Sciolex Corporation, you are working for a stable company that values you and is committed to ensuring you receive the utmost employee care. Responsibilities The Medical Support Assistant shall perform receptionist functions in support of Veterans Health Administration, including but not limited to:Screens and receives phone calls in a courteous and timely mannerResponds to telephone inquiries regarding delivery of servicesPerform appointment scheduling, tracking, pre- and post- appointment contacts as requiredReceive medical records and ensure all necessary health and administrative information are processed into the proper Records SystemsCoordinates and authorizes care with external community care providersAccess computers to utilize Microsoft Office products including Outlook, Teams, Word, and Excel, and various electronic systemsProcess community care consults in associated electronic systemsEffectively communicates with internal and external medical providers, reception staff, patients, and other third partiesProvide friendly and quality customer service to all patients, patient families, office and medical staffVarious front desk administrative duties, as neededQualifications & Physical RequirementsEducation & ExperienceHigh School Diploma, GED, or other equivalentKnowledge of basic medical terminologyMinimum of 6 months of customer service experienceAbility to type 50 WPMPossess basic computer skillsOral and written proficiency in EnglishSecurity RequirementsMust be able to obtain a Public Trust/Suitability ClearanceMust be a United States citizenAt Sciolex Corporation, our top priorities and most valuable resources are our employees, which is why we offer a competitive total compensation package. We are a proud Equal Opportunity Employer (EOE) who celebrates diversity in and out of our organization. Come see where your opportunities for success can flourish. NOTICE: Sciolex Corporation NEVER asks job applicants to issue any payment, service fees, or banking information to Sciolex Corporation or its recruiters as part of our application process. Before providing any personal information to outside parties, verify that the job you are applying for appears on our Careers site.