Administrative Assistant

Company Description Omaha Wilbert Vaults Inc. provides burial vaults, cremation urns, and human cremation services to families and funeral professionals in the Omaha area. The company also offers Paws and Remember Pet Cremation services, supporting clients through the loss of companion animals. As a service-focused organization, Omaha Wilbert Vaults Inc. emphasizes reliability, respect, and compassion in all customer interactions. Team members contribute to meaningful services that support families during sensitive and emotional times.

Role Description The Administrative Assistant is a part-time, with a possibility of transitioning to full time, on-site role based in Omaha, NE. This position supports daily office operations, including answering and directing phone calls, greeting visitors, and responding to basic customer inquiries. Responsibilities include managing incoming and outgoing correspondence, maintaining records and files, preparing and updating documents, and assisting with scheduling and coordination of services. The Administrative Assistant will support leadership and staff with clerical tasks, data entry, and general office organization to ensure smooth and professional operations. The role requires consistent attention to detail, a respectful communication style, and the ability to handle sensitive information and interactions with discretion.

Qualifications

• Strong Administrative Assistance and Clerical Skills to manage office tasks, documentation, and recordkeeping.
• Professional Phone Etiquette and Communication skills for interacting with families, partners, and internal team members.
• Experience providing Executive Administrative Assistance or support to management, including scheduling and basic coordination.
• Proficiency with common office software (e.g., email, word processing, spreadsheets) and basic data entry.
• Ability to maintain confidentiality and handle sensitive information with care and professionalism.
• Organized, detail-oriented, and able to manage multiple tasks with minimal supervision.
• Prior experience in an office, funeral services, or customer service environment is beneficial.
• High school diploma or equivalent; further training or coursework in office administration is a plus.